Fashion Nails and Spa

Initial Business Response / [redacted] (1000, 10, 2015/08/19) */ Dear [redacted] , As you stated that your nails was lifted and fell off, I asked my employees they said that you did call and came for redone, but when you came you asked for the full refundOur employes asked you for a receipt you did not have a receipt so they could not do anything for you, they only could redo your nailsBut you only want a refundSince I was not there, they can't not do the refund, they told you please came back or call back so I could take care that for youPlease contact me through this email, I will take care for youSince I don't have any information from you, I can't not refund the money for youBeside, we only refund your nails set, we are not refund the pedicure service because there is nothing wrong with the pedicure that we were provideI need information from youPlease contact meI will take care youI am so sorry for what was happens on that day! I hope that you would understand sometime the nails fell off with may reasonsI am apologized for any inconvenience that has caused! Fashion Nails and Spa

Initial Business Response /* (1000, 10, 2015/08/19) */
Dear [redacted],
As you stated that your nails was lifted and fell off, I asked my employees they said that you did call and came for redone, but when you came you asked for the full refund. Our employes asked you for a receipt you...

did not have a receipt so they could not do anything for you, they only could redo your nails. But you only want a refund. Since I was not there, they can't not do the refund, they told you please came back or call back so I could take care that for you. Please contact me through this email, I will take care for you. Since I don't have any information from you, I can't not refund the money for you. Beside, we only refund your nails set, we are not refund the pedicure service because there is nothing wrong with the pedicure that we were provide. I need information from you. Please contact me. I will take care you. I am so sorry for what was happens on that day! I hope that you would understand sometime the nails fell off with may reasons. I am apologized for any inconvenience that has caused!
Fashion Nails and Spa