Fast Fix

Bought a leather watch band. 14 days later was denied a refund or store credit even with receipt. Watch band was unworn.
On January 10th at 2:04pm I spoke with a very polite store employee with hopes of finding a black leather band for my watch. After looking through a small supply of leather bands (size 22) I chose one of the 3 available. I paid for the band, put it in my pocket, and left the store. The next morningI put on my black trench coat and attempted to put on the watch, when I noticed the leather watch band was actually navy blue. So I chose another watch to wear that morning and put the watch and receipt away. On Saturday January 27th my wife and I were out running errands and found time to return to the store with my receipt and the watch leather band. A different young lady was present and I kindly asked if I could return said product for a refund. She asked if anything was wrong with said product and I said, "No, I just wanted a black one and this one is navy blue." She then said, "Ok, let me talk to my manager", who was in the back of the store. The young lady comes back and says, "I'm sorry we can't give you a refund because there's nothing wrong with the learher band, we can only do store credit". A bit confused I asked why only store credit and she simply repeats her statement. I jokingly say, "so if I took this home and damaged it I could get a refund". Not getting my joke she says, "no because now I know you'll break it on purpose". I smile and attempt to talk about the receipt that's in my hand. At that moment, the manager walks to the front desk and takes over the conversation and says a lot of people don't read the sign in their store that states there are no refunds. I was then confused because I thought I violated their policy by not having a damaged item. I explained to the manager that I thought I purchased a black leather band instead of a blue one and that I felt disappointed that I nor her employee noticed the color difference in the store upon purchase. The manager then harshly stated that the color is on the receipt. At this point I realized I wasn't getting a refund and asked for store credit. The manager said, "No, we don't do store credit here." Even more confused, I looked at the receipt and read the bottom line which stated, "Store credit or an exchange for all purchases other than a repair". Also their policy which was written within the store said, "Merchandise may be returned for a store credit or exchange within 30 days of purchase with a receipt." After bringing this to the managers attention, she says, "Bringing this product back to the store is like bringing back a pair of underwear". Trying not to laugh, I simply stated, "If I bought a shirt from any retail store I could return it with proof of purchase". Seeing that I was not backing down about this, she then said she was not going to give me store credit at all and that she's done with this conversation. I asked why not and she says, "If you brought it back the very next day I MIGHT have worked with you!" I'm not sure why that would have mattered but at that point I was pretty unhappy at her statement, and could tell she personally did not want to give any credit at all, regardless of the receipt and store policy. I asked for her name and stated that she initially lied to me about receiving a credit. She then said she was done with the conversation. As my wife and I are leaving the store a security guard walks in, looks at the manager, and walks out behind us. I asked the guard if he was called because of us and he said yes and surprisingly came to our defense and said, "I advise you to never do business with those people". Just to note, I never yelled or said anything obscene toward anyone present. My wife is 5 months pregnant and remained silent throughout the discussion. She was also able to take a picture of the store policy on the wall. The managers name was Sherri. My receipt number is XXXXX. The price of the item was $38.10 paid with a MasterCard on 1/10/18 @2:04pm