Fast Track Auto Sales

The customer bought the Mitsubishi Galant through Fast Track Auto Sales, which is a separate entity of Haasz Auto Mall of Dalton The customer had complaints about her car having start issues, and the passenger window non opp We took care of her complaints no charge, and she has the vehicle She bought this vehicle from Fast Track Auto Sales, Not [redacted]

Initial Business Response / [redacted] (1000, 5, 2015/10/02) */ Received at Revdex.com via email: Mr [redacted] did purchase a Dodge Nitro from Fast Track Auto SalesUnfortunately is has been in our service department on different occasionsAt the present time our service department is diligently working on the issue and hopefully we do not run into any future issuesWe are doing this all at no charge to Mr*** Mr [redacted] and his wife was never told that we would cancel the dealThe vehicle is owned by Mr [redacted] and he did obtain financing with a bankAs an automotive dealer we can not exchange collateral for the customerHowever we did mention to Mr [redacted] and his wife that we would try to trade him out of his currant vehicle and at this time the terms and conditions were not feasible Thank You, David P [redacted] GM Fast Track Auto Sales [redacted] Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/06) */ (The consumer indicated he/she DID NOT accept the response from the business.) MrPhillips had stated that they would take back this vehicle and get us into a newer vehicleNot once during our discussions was trading in the vehicle discussed until a week later and then we would have to lose equity in the vehicle of upwards of $3,that would be added to the newer vehicle purchaseWe only had this vehicle for less than daysI am extremely disappointed in the dealership and would never do business with them or Haasz againIt's a shame that they sell you a piece of junk and try to rob you by making you get a new vehicle that is way out of your price rangeThe vehicle we traded in was in great conditionWe just have just kept itI would definitely never recommend either dealership to any of my friends or family Final Consumer Response / [redacted] (2000, 11, 2015/10/12) */ Final Business Response / [redacted] (4000, 9, 2015/10/12) */ Mr***, I am sorry that you are disappointed as I would beI would expect my new vehicle to be in 100% in working orderUnfortunately things can happenWe strive to make things rightI understand that you have your vehicle in you possession and all was fixed and a rental vehicle was provided at no cost to you and your family Once again MR***, I apologize for the inconvenience to you and your family

Initial Business Response /* (1000, 5, 2015/10/02) */
Received at Revdex.com via email:
Mr. [redacted] did purchase a 2088 Dodge Nitro from Fast Track Auto Sales. Unfortunately is has been in our service department on 3 different occasions. At the present time our service department is diligently...

working on the issue and hopefully we do not run into any future issues. We are doing this all at no charge to Mr. [redacted].
Mr. [redacted] and his wife was never told that we would cancel the deal. The vehicle is owned by Mr. [redacted] and he did obtain financing with a bank. As an automotive dealer we can not exchange collateral for the customer. However we did mention to Mr. [redacted] and his wife that we would try to trade him out of his currant vehicle and at this time the terms and conditions were not feasible.

Thank You,

David P[redacted] GM
Fast Track Auto Sales
[redacted]
Initial Consumer Rebuttal /* (3000, 7, 2015/10/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Mr. Phillips had stated that they would take back this vehicle and get us into a newer vehicle. Not once during our discussions was trading in the vehicle discussed until a week later and then we would have to lose equity in the vehicle of upwards of $3,500 that would be added to the newer vehicle purchase. We only had this vehicle for less than 90 days. I am extremely disappointed in the dealership and would never do business with them or Haasz again. It's a shame that they sell you a piece of junk and try to rob you by making you get a new vehicle that is way out of your price range. The vehicle we traded in was in great condition. We just have just kept it. I would definitely never recommend either dealership to any of my friends or family.
Final Consumer Response /* (2000, 11, 2015/10/12) */
Final Business Response /* (4000, 9, 2015/10/12) */
Mr. [redacted], I am sorry that you are disappointed as I would be. I would expect my new vehicle to be in 100% in working order. Unfortunately things can happen. We strive to make things right. I understand that you have your vehicle in you possession and all was fixed and a rental vehicle was provided at no cost to you and your family.
Once again MR. [redacted], I apologize for the inconvenience to you and your family.

The customer bought the 2006 Mitsubishi Galant through Fast Track Auto Sales, which is a separate entity of Haasz Auto Mall of Dalton.  The customer had complaints about her car having start issues, and the passenger window non opp.  We took care of her complaints no charge, and she has...

the vehicle.  She bought this vehicle from Fast Track Auto Sales, Not [redacted].