Initial Business Response / [redacted] (1000, 13, 2016/02/16) */ Took response over phone: Salesman went to consumers home to look at crack and told business owner it is something they need to address as there is a year warrantyRandy stated he will be addressing the issue but needs to wait until it warms up so in April or May he will be addressing the issue with the consumer Initial Consumer Rebuttal / [redacted] (3000, 15, 2016/02/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) I need a more specific responseI spoke to him during the appropriate fixing time of year in earlier part of I was not given full response indicated aboveI was told that he was busy at the time and would work to get over to my home in the next couple monthsI recognize now that they need to wait until things warm up but I want assurance that issue submitted only months after cement driveway install will be rectified and cracking will be fixed Thank you for your time
Initial Business Response / [redacted] (1000, 13, 2016/02/16) */ Took response over phone: Salesman went to consumers home to look at crack and told business owner it is something they need to address as there is a year warrantyRandy stated he will be addressing the issue but needs to wait until it warms up so in April or May he will be addressing the issue with the consumer Initial Consumer Rebuttal / [redacted] (3000, 15, 2016/02/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) I need a more specific responseI spoke to him during the appropriate fixing time of year in earlier part of I was not given full response indicated aboveI was told that he was busy at the time and would work to get over to my home in the next couple monthsI recognize now that they need to wait until things warm up but I want assurance that issue submitted only months after cement driveway install will be rectified and cracking will be fixed Thank you for your time