Faulkner Volkswagen Mechanicsburg

Re: [redacted] ***Dear [redacted] in response to the third [redacted] letter received, please refer to my two previous response letters that I Sent in to youI have nothing else to add in response to ***'s third letterThe way read his letter he wants two things to happen to resolve this situation.First is to refund him the She put down on the Subaru WRX, this was down payment money for approval from [redacted] and it was applied to his purchase transactionThe Sreduced his amount financed, he financed $less on his auto loan which reduced his payment and interest charges, this money is not owed to him, and he already got credit for the money in his purchase.Second he wants a written plan of action letter, not Sure what that means, we did nothing wrong and disclosed everything in reference to ***'s purchase of the Subaru WRX.ThanksDoug J***, President

Complaint: [redacted] I am rejecting this response because: [redacted] advertising of the wrx ...For some mysterious reason Faulkner Subaru lost the web listing ?? Maybe Douglas will comment on this or avoid this one as usual [redacted] Deceptive down payment scam Faulkner thus far unable to provide any proof of a " required and demanded " down payment needed to [redacted] Bank as shown on loan application countered $ 1,less then requested loan amount due to a high " LVR " ratio This was a complete scam " bait and switch " move for Faulkner to obtain and get money up front The bank also confirmed there was NO depository agreement ....In previous emails with Faulkner , I have one in particular from a finance manager stating that " the bank demanded" the $1,down payment lol...Now the stories have changed to its what faulkner themselves needed to cut the deal I was lied to [redacted] Failed to disclose the " repair safety order " at time of actual purchase , Faulkner claims they disclosed all information No they did not Good thing they videoed the sales transaction because it would clearly show My signature is not on it as well [redacted] Failed to disclose the actual carfax at time of sale the one Douglas attached in his recent response is the current one once again another non disclosed document without my signature [redacted] I was lied to by Faulkner Subaru , they sold me an unsafe vehicle with multiple issues of safety repairs needed that was not DISCLOSED to me [redacted] I have every single email transaction from the time this started , not to mention saved voicemails and text messages from the actual salesperson and staff confirming , condition of car , bank loan details ..I will be forwarding all of them to Revdex.com regional office Douglas will not comment on key issues as he continues to avoid [redacted] This was a complete" Breach of contract" due to deceptive actions , non compliant , Not disclosing all information therefore the $ 1,shall be returned [redacted] Please note : Douglas says , " we did nothing wrong "in regards to the request of a plan of action letter Im sure a few agencies involved in this can help him in writing one Regards, [redacted] ***

Complaint: ***
I am rejecting this response because:
*** advertising of the wrx ...For some mysterious reason Faulkner Subaru lost the web listing ?? Maybe Douglas will comment on this or avoid this one as usual*** Deceptive down payment scam Faulkner thus far unable to provide any proof of a " required and demanded " down payment needed to *** *** Bank as shown on loan application countered $ 1,less then requested loan amount due to a high " LVR " ratio This was a complete scam " bait and switch " move for Faulkner to obtain and get money up front The bank also confirmed there was NO depository agreement ....In previous emails with Faulkner , I have one in particular from a finance manager stating that " the bank demanded" the $1,down payment lol...Now the stories have changed to its what faulkner themselves needed to cut the deal I was lied to .*** Failed to disclose the " repair safety order " at time of actual purchase , Faulkner claims they disclosed all information No they did not Good thing they videoed the sales transaction because it would clearly show My signature is not on it as well *** Failed to disclose the actual carfax at time of sale the one Douglas attached in his recent response is the current one once again another non disclosed document without my signature *** I was lied to by Faulkner Subaru , they sold me an unsafe vehicle with multiple issues of safety repairs needed that was not DISCLOSED to me *** I have every single email transaction from the time this started , not to mention saved voicemails and text messages from the actual salesperson and staff confirming , condition of car , bank loan details ..I will be forwarding all of them to Revdex.com regional office .. Douglas will not comment on key issues as he continues to avoid
*** This was a complete" Breach of contract" due to deceptive actions , non compliant , Not disclosing all information therefore the $ 1,shall be returned ..*** Please note : Douglas says , " we did nothing wrong "in regards to the request of a plan of action letter Im sure a few agencies involved in this can help him in writing one
Regards,
*** ***

Re: *** ***Dear ***in response to the third *** *** letter received, please refer to my two previous response letters that I Sent in to youI have nothing else to add in response to ***'s third letterThe way read his letter he wants two things to happen to resolve this
situation.First is to refund him the She put down on the Subaru WRX, this was down payment money for approval from *** *** *** and it was applied to his purchase transactionThe Sreduced his amount financed, he financed $less on his auto loan which reduced his payment and interest charges, this money is not owed to him, and he already got credit for the money in his purchase.Second he wants a written plan of action letter, not Sure what that means, we did nothing wrong and disclosed everything in reference to ***'s purchase of the Subaru WRX.ThanksDoug J***, President

Complaint: [redacted]
I am rejecting this response because:
 [redacted] False advertising of the wrx  ...For some mysterious reason Faulkner Subaru lost the web listing .... ??  Maybe Douglas will comment on this or avoid this one as usual[redacted] Deceptive down payment scam .. Faulkner thus far unable to provide any proof of a " required and demanded " down payment needed to [redacted] .. Bank  as shown on loan application countered $ 1,00.00 less then requested loan amount due to a high " LVR " ratio ... This was a complete scam " bait and switch " move for Faulkner to obtain and get money up front .. The bank also confirmed there was NO depository agreement ....In previous emails with Faulkner , I have one in particular from a finance manager stating that " the bank demanded" the $1,000.00 down payment .. lol...Now the stories have changed to its what faulkner themselves needed to cut the deal .. I was lied to .[redacted] Failed to disclose the " repair safety order " at time of actual purchase , .. Faulkner claims they disclosed all information .. No they did not ... Good thing they videoed the sales transaction because it would clearly show ... My signature is not on it as well .. [redacted] Failed to disclose the actual carfax at time of sale .. the one Douglas attached in his recent response is the current one .. once again another non disclosed document without my signature [redacted] I was lied to by Faulkner Subaru , they sold me an unsafe vehicle with multiple issues of safety repairs needed that was not DISCLOSED  to me .. [redacted] I have every single email transaction from the time this started , not to mention saved voicemails and text messages from the actual salesperson and staff .. confirming , condition of car , bank loan details ..I will be forwarding all of them to Revdex.com regional office ..    Douglas will not comment on key issues as he continues to avoid ..
[redacted] This was a complete" Breach of contract" due to deceptive actions , non compliant , Not disclosing all information therefore the $ 1,200.00 shall be returned ..[redacted] Please note : Douglas says , " we did nothing wrong "in regards to the request of a plan of action letter  .. Im sure a few agencies involved in this can help him in writing one ..
Regards,
[redacted]

Re: [redacted]Dear [redacted]in response to the third [redacted] letter received, please refer to my two previous response letters that I Sent in to you. I have nothing else to add in response to [redacted]'s third letter. The way read his letter he wants two things to happen to resolve this...

situation.First is to refund him the S1200 he put down on the Subaru WRX, this was down payment money for approval from [redacted] and it was applied to his purchase transaction. The S1200 reduced his amount financed, he financed $1200 less on his auto loan which reduced his payment and interest charges, this money is not owed to him, and he already got credit for the money in his purchase.Second he wants a written plan of action letter, not Sure what that means, we did nothing wrong and disclosed everything in reference to [redacted]'s purchase of the Subaru WRX.ThanksDoug J[redacted], President