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FBR Enterprises Reviews (2)

To Whom This May Concern:Complaint # ***I have received an email on 7/26/from the VP at Lennar HomesHis comments were,"I have reviewed this concern with Sandra and understand she met with you It appears the appliance is performing as designed We install this appliance in thousands of homes operating just like yours I understand ** offered a replacement or to reimburse you for the cost of the microwave as a compromise I understand it may not be acceptable for you personally It does not appear that the microwave or cabinets have dama** I do believe it is a reasonable solution We appreciate your feedback and of course respect your freedom to pursue other remedies We hope you will accept this as a good compromise."Again, my concern is that the home that I purchased came with the appliances includedThe micorwave that is designed for this home is putting out moisture onto the top cabinetsThere is no dama** yet but after time there will beLennar will be long gone and I will have to pay for replacement cabinetsI am not concerned with this appliance being installed in other homesMy concern is the one I have paid thousands of dollars for and this needs to be corrected by LennarThis is one of the products they chose and I just so happened to notice itAll parties ( VP, designers of the microwave have been in my home) are aware of the moisture coming out of the microwave onto the cabinets and no one is listeningI have an appliance in my home that is not working for the space that it is in and I would like to have it replacedI should not have to settle by taking $from ** for the microwave, going to look for a replacement microwave, pay to have someone install itThis is more that $A big corporation like Lennar should be more than happy to work with the customerI have been trying to **t this resolved for over yrsnow and this is not good businessThe VP's comments as stated above there appears to be no dama** to the microwaveMy point is there is no dama** nowWhat happens down the roadEvery day that goes by and the microwave is being used those cabinets are having moisture put on themWho will pay for replacement cabinetsI don't have that kind of money to replace something that should be replaced before it needs to beThis is not a good compromise because Lennar is not willing to fix the problem$is a drop in the bucket to themI will accept a microwave that is not damaging the cabinets in my homeI see the moisture streak each time the microwave is used and it is upsetting and I am suppose to compromise considering the price I paid for this homeYour assistance is greatly appreciatedI am not a satisfied Lennar Homeowner

Lennar and ** have inspected the original and subsequent microwaves on numerous occasions. Lennar and ** found both microwaves to be performing per manufacturers specifications. Lennar replaced as a courtesy, the original microwave for Customer Satisfaction. Both the original
and subsequent microwaves were or are performing as intendedBy simply turning on the fan during operation, any moisture escaping is relieved by the fan drawing moisture to the exterior. Per the ** Owners Manual it states: “Things That Are With Your Microwave Oven??Steam or vapor escaping from around the door.” This home is over two years old and there is no evidence of cabinet dama** at this time. Thank you

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Address: Socorro, New Mexico, United States, 87801

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www.hallmarkhealth.org

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Shady, yet now dead: once upon a time this website was reported to be associated with FBR Enterprises, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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