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F&C Professional Aluminum Railing Corp.

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F&C Professional Aluminum Railing Corp. Reviews (2)

Review: On Sept. 15th 2013 representatives of F&C Professional Aluminum Railing Corp came to my home to install railings which I ordered on July 22nd 2013. The railings which I ordered were poorly manufactured and installed. The discrepancies are as follows: • Improperly manufactured railing bracket ends (manufactured at least ½” too long with improper screw hole placement). • Improperly Powder Coated railing bracket ends (the installers attempted to cover this up to an extent with a marker). • Improperly installed screws.Desired Settlement: These discrepancies (to include any associated visible or structural damage to my railing posts) must be addressed within 10 business days of Sept 15th 2013. If not addressed by that time then I will use the unpaid balance of the contract ($300.00) to help address the discrepancies noted. Additionally any portions not covered by the unpaid balance will be F&C Professional Railing Corp’s responsibility.

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Response:

We had an appointment to pick up and correct the problem but unfortunately our service guy was ill. And apparently Mr. [redacted] chose another path to take.

Review: last year in the month of December my wife and I had railings install outside od the house in February of this year after a particulary windy day we came home to find the railing was leaning. the cause may have been from the screen door may have been open causing the banging against the railing.we immediately called the person who had installed the railing to see what could be done. we were advised to to let the snow and ice removed.we call the office several times before we could get a call back.once receive a call I set up a day he would come by to come out to give us a estimate of cost.the agreement was that he would call to confirm some one would be home a particular Saturday,in (april) no one was home however he came left his business card which leads me to know he saw the railing.since then we have been calling at the cell number an to this date no response from him.we have the business serveral times but nothing has been done no phone calls. no feedback they have our numbers.we would like to have the railing repaired and have no problem paying for the repair.Desired Settlement: we would like a solution to this matter as soon as possible.as I have said we would paid for any repairs or replacememt of product. thank you

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Description: Railings

Address: 1149 W Front St, Plainfield, New Jersey, United States, 07063-1130

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