FCI Construction, Inc.

We have sent an installer out to inspect the flooring. We have notified the homeowner that we will replace the floor that was not installed properly. Materials will be ordered so that we can take care of the issue. We notified the consumer by email that we would be addressing this for them.

[A...

default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me only if they comply with the remedy in full.  We have been getting the same response for for 5 months. Also, they are not providing an ETA on completion.
Regards,
[redacted]