Feather Hills Nursery & Landscaping

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 10, 2015/12/28) */ The phone is being answered like we are still in business as we are trying to shut down gracefullyWe will no longer be taking sports picturesWe had to lay off all of our art staffDue to complications with a new printer we purchased and complicates due to loss of experienced staff we came to the point where we simply could not pay themWe have to stay in business with signs and shirts in order to get to the point that we can potentially get the pictures done and deliveredRight now we can't print themIf we can resolve our financial situation we will get the pictures done and get them to customers as there are several organizations waitingOtherwise their order will be included in a bankruptcy filing and customers will be re-imbursed accordingly

We delivered oil on 9-**- [redacted] called on 9-**-15, THAT DAY we credited the full amount of the delivery she has a $balance We didn’t receive notice of her cancellation, since it was a small amount of money we decided to credit the delivery rather the argue with her.Sincerely,Kent F [redacted] ###-###-####

We sent both checks the same day We sent a third check out today and put a stop payment on the outstanding check

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been
resolved because]
Received check postmarked October **, **from Middle IslandThe check that they insisted was mailed in September did not happen.When we called them about the delay on 9/**/and they brushed it offNot good business.We did receive both refund business
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We did make an error, and the customer was sent a refund check on Dec **, Please make this case as closed.Thank you,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

[redacted] as all our customers are given payment terms of 30 days.  The balance was from a August [redacted] delivery. On the day the customer called the balance was over 90 days old and over 60 days past due.  We pay our suppliers in 10 days and is difficult to carry balances for this...

amount of time.  Swezey's customer service representative was told a payment was made on [redacted] given a authorization code that doesn't match our system.  The payment was made through the customers online banking.  While this person was acting in the interested of our company it could have been handled better on our side.  We sincerely apologize to the Ford's and I have released them for a full delivery.

We delivered oil on 9-**-15. [redacted] called on 9-**-15,  THAT DAY we credited the full amount of the delivery she has a $0.00 balance.  We didn’t receive notice of her cancellation, since it was a small amount of money we decided to credit the delivery rather the argue with...

her.Sincerely,Kent F[redacted]###-###-####

We sent both checks the same day.  We sent a third check out today and put a stop payment on the outstanding check.

Initial Business Response /* (1000, 10, 2015/12/28) */
The phone is being answered like we are still in business as we are trying to shut down gracefully. We will no longer be taking sports pictures. We had to lay off all of our art staff. Due to complications with a new printer we purchased and...

complicates due to loss of experienced staff we came to the point where we simply could not pay them. We have to stay in business with signs and shirts in order to get to the point that we can potentially get the pictures done and delivered. Right now we can't print them. If we can resolve our financial situation we will get the pictures done and get them to customers as there are several organizations waiting. Otherwise their order will be included in a bankruptcy filing and customers will be re-imbursed accordingly.