SORRY FOR THE DELAY IN THIS RESPONSEMY NAME IS JARA AND I HAVE BEEN IN THE AUTOMOTIVE INDUSTRY FOR YEARS ONE OF THE FIRST WOMEN IN THIS INDUSTRYSTARTED AS A PARTS DRIVER WORKED MY WAY TO MANAGER WORKED IN THE DEALERSHIPS BOTH IN SERVICE PARTS AND BODY SHOPI RAN 22ND AND [redacted] FOR FOUR YEARS AND HAD WHITE HOUSE, EMBASSY AND SECRET SERVICE ACCOUNTS TO INCLUDE VICE PRESIDENT DETA|LAS A WOMAN IN THIS INDUSTRY UNDERSTAND THE CONCEPT OF IT BEING A RIP OFF INDUSTRY AND WORKED VERY HARD FOR MANY YEARS FOR THE BETTER AND HONESTY AND INTEGRITY OF THE AUTOMOTIVE INDUSTRYTHIS CUSTOMERS WIFE WAS A VERY NICE CUSTOMER TO ME AND WE HAD TALKED ABOUT THIS ISSUEHER HUSBAND ON THE OTHER HAD WAS VERY RUDE AND OBNOXIOUSTHIS WAS THE FIRST TIME THIS CAR WAS IN OUR REPAIR FACILITY AND THE HOOD WAS MESSED UP UPON OPENING ITCUSTOMER WAS AWARE OF THIS ISSUE, THE FIRST PAPER SHE HAD was AN ESTIMATE OF what THE OIL CHANGE would cost AND THE SEcond PAPER was THE ACTUAL REPAIR ORDERIT is sTATED on THEIR THAT WE HAD A HARD TIME WITH THE HOODWHY THE TECHNICIAN WAS INVOLVED IS BEYOND MEI NEVER TALKED TO HER HUSBAND UNTIL THE DAY HE SHOWED UP AT THE SHOPTOLD ME HE SPOKE TO A MALE MANAGER BUT I AM THE MANAGER So THAT WAS THE FIRST LIEALWAYS TRY TO TAKE CARE OF THE CUSTOMER ABOVE ALL ELSEINFORMED HIs wiFE THAT SHE NEEDED THE HOOD HINGE AS THE HOOD was ALREADY MESSED UPI ASKED HER TO BUT THE PART AND we would PUT IT IN FREE OF CHARGE.I HAVE WATCHED THIS SCENERIO MANY TIMEs of coming To A SHOP ONE TIME AND TRYING To BLAME THAT FACILITY FOR SOMETHING THAT was ALREADY MESSED UPI FOR SURE wANT To HELP THE customeR AND IF THEY BUY THE HINGE THAT was ALREADY DAMAGED THAN I would BE MORE THAN HAPPY TO PUT IT IN FOR HERI DO NOT APPRECIATE FEELING LIKE I AM BEING BULLIED INTO DOING SOMETHING THAT WAS IN NO WAY OUT FAULTA HINGE WOULD NOT GET MESSED UP JUST OPENING THE HOOD FOR AN OIL CHANGEI APPRECIATE ANY COOPERATION IN THIS MATTER
SORRY FOR THE DELAY IN THIS RESPONSE. MY NAME IS JARA AND I HAVE BEEN IN THE AUTOMOTIVE INDUSTRY FOR 25 YEARS ONE OF THE FIRST WOMEN IN THIS INDUSTRY. STARTED AS A PARTS DRIVER WORKED MY WAY TO MANAGER WORKED IN THE DEALERSHIPS BOTH IN SERVICE PARTS AND BODY SHOP. I RAN 22ND AND [redacted] FOR FOUR...
YEARS AND HAD WHITE HOUSE, EMBASSY AND SECRET SERVICE ACCOUNTS TO INCLUDE VICE PRESIDENT DETA|L. AS A WOMAN IN THIS INDUSTRY UNDERSTAND THE CONCEPT OF IT BEING A RIP OFF INDUSTRY AND WORKED VERY HARD FOR MANY YEARS FOR THE BETTER AND HONESTY AND INTEGRITY OF THE AUTOMOTIVE INDUSTRY. THIS CUSTOMERS WIFE WAS A VERY NICE CUSTOMER TO ME AND WE HAD TALKED ABOUT THIS ISSUE. HER HUSBAND ON THE OTHER HAD WAS VERY RUDE AND OBNOXIOUS. THIS WAS THE FIRST TIME THIS CAR WAS IN OUR REPAIR FACILITY AND THE HOOD WAS MESSED UP UPON OPENING IT. CUSTOMER WAS AWARE OF THIS ISSUE, THE FIRST PAPER SHE HAD was AN ESTIMATE OF what THE OIL CHANGE would cost AND THE SEcond PAPER was THE ACTUAL REPAIR ORDER. IT is sTATED on THEIR THAT WE HAD A HARD TIME WITH THE HOOD. WHY THE TECHNICIAN WAS INVOLVED IS BEYOND ME. I NEVER TALKED TO HER HUSBAND UNTIL THE DAY HE SHOWED UP AT THE SHOP. TOLD ME HE SPOKE TO A MALE MANAGER BUT I AM THE MANAGER So THAT WAS THE FIRST LIE. ALWAYS TRY TO TAKE CARE OF THE CUSTOMER ABOVE ALL ELSE. INFORMED HIs wiFE THAT SHE NEEDED THE HOOD HINGE AS THE HOOD was ALREADY MESSED UP. I ASKED HER TO BUT THE PART AND we would PUT IT IN FREE OF CHARGE.I HAVE WATCHED THIS SCENERIO MANY TIMEs of coming To A SHOP ONE TIME AND TRYING To BLAME THAT FACILITY FOR SOMETHING THAT was ALREADY MESSED UP. I FOR SURE wANT To HELP THE customeR AND IF THEY BUY THE HINGE THAT was ALREADY DAMAGED THAN I would BE MORE THAN HAPPY TO PUT IT IN FOR HER. I DO NOT APPRECIATE FEELING LIKE I AM BEING BULLIED INTO DOING SOMETHING THAT WAS IN NO WAY OUT FAULT. A HINGE WOULD NOT GET MESSED UP JUST OPENING THE HOOD FOR AN OIL CHANGE. I APPRECIATE ANY COOPERATION IN THIS MATTER.
SORRY FOR THE DELAY IN THIS RESPONSEMY NAME IS JARA AND I HAVE BEEN IN THE AUTOMOTIVE INDUSTRY FOR YEARS ONE OF THE FIRST WOMEN IN THIS INDUSTRYSTARTED AS A PARTS DRIVER WORKED MY WAY TO MANAGER WORKED IN THE DEALERSHIPS BOTH IN SERVICE PARTS AND BODY SHOPI RAN 22ND AND [redacted] FOR FOUR YEARS AND HAD WHITE HOUSE, EMBASSY AND SECRET SERVICE ACCOUNTS TO INCLUDE VICE PRESIDENT DETA|LAS A WOMAN IN THIS INDUSTRY UNDERSTAND THE CONCEPT OF IT BEING A RIP OFF INDUSTRY AND WORKED VERY HARD FOR MANY YEARS FOR THE BETTER AND HONESTY AND INTEGRITY OF THE AUTOMOTIVE INDUSTRYTHIS CUSTOMERS WIFE WAS A VERY NICE CUSTOMER TO ME AND WE HAD TALKED ABOUT THIS ISSUEHER HUSBAND ON THE OTHER HAD WAS VERY RUDE AND OBNOXIOUSTHIS WAS THE FIRST TIME THIS CAR WAS IN OUR REPAIR FACILITY AND THE HOOD WAS MESSED UP UPON OPENING ITCUSTOMER WAS AWARE OF THIS ISSUE, THE FIRST PAPER SHE HAD was AN ESTIMATE OF what THE OIL CHANGE would cost AND THE SEcond PAPER was THE ACTUAL REPAIR ORDERIT is sTATED on THEIR THAT WE HAD A HARD TIME WITH THE HOODWHY THE TECHNICIAN WAS INVOLVED IS BEYOND MEI NEVER TALKED TO HER HUSBAND UNTIL THE DAY HE SHOWED UP AT THE SHOPTOLD ME HE SPOKE TO A MALE MANAGER BUT I AM THE MANAGER So THAT WAS THE FIRST LIEALWAYS TRY TO TAKE CARE OF THE CUSTOMER ABOVE ALL ELSEINFORMED HIs wiFE THAT SHE NEEDED THE HOOD HINGE AS THE HOOD was ALREADY MESSED UPI ASKED HER TO BUT THE PART AND we would PUT IT IN FREE OF CHARGE.I HAVE WATCHED THIS SCENERIO MANY TIMEs of coming To A SHOP ONE TIME AND TRYING To BLAME THAT FACILITY FOR SOMETHING THAT was ALREADY MESSED UPI FOR SURE wANT To HELP THE customeR AND IF THEY BUY THE HINGE THAT was ALREADY DAMAGED THAN I would BE MORE THAN HAPPY TO PUT IT IN FOR HERI DO NOT APPRECIATE FEELING LIKE I AM BEING BULLIED INTO DOING SOMETHING THAT WAS IN NO WAY OUT FAULTA HINGE WOULD NOT GET MESSED UP JUST OPENING THE HOOD FOR AN OIL CHANGEI APPRECIATE ANY COOPERATION IN THIS MATTER
SORRY FOR THE DELAY IN THIS RESPONSE. MY NAME IS JARA AND I HAVE BEEN IN THE AUTOMOTIVE INDUSTRY FOR 25 YEARS ONE OF THE FIRST WOMEN IN THIS INDUSTRY. STARTED AS A PARTS DRIVER WORKED MY WAY TO MANAGER WORKED IN THE DEALERSHIPS BOTH IN SERVICE PARTS AND BODY SHOP. I RAN 22ND AND [redacted] FOR FOUR...
YEARS AND HAD WHITE HOUSE, EMBASSY AND SECRET SERVICE ACCOUNTS TO INCLUDE VICE PRESIDENT DETA|L. AS A WOMAN IN THIS INDUSTRY UNDERSTAND THE CONCEPT OF IT BEING A RIP OFF INDUSTRY AND WORKED VERY HARD FOR MANY YEARS FOR THE BETTER AND HONESTY AND INTEGRITY OF THE AUTOMOTIVE INDUSTRY. THIS CUSTOMERS WIFE WAS A VERY NICE CUSTOMER TO ME AND WE HAD TALKED ABOUT THIS ISSUE. HER HUSBAND ON THE OTHER HAD WAS VERY RUDE AND OBNOXIOUS. THIS WAS THE FIRST TIME THIS CAR WAS IN OUR REPAIR FACILITY AND THE HOOD WAS MESSED UP UPON OPENING IT. CUSTOMER WAS AWARE OF THIS ISSUE, THE FIRST PAPER SHE HAD was AN ESTIMATE OF what THE OIL CHANGE would cost AND THE SEcond PAPER was THE ACTUAL REPAIR ORDER. IT is sTATED on THEIR THAT WE HAD A HARD TIME WITH THE HOOD. WHY THE TECHNICIAN WAS INVOLVED IS BEYOND ME. I NEVER TALKED TO HER HUSBAND UNTIL THE DAY HE SHOWED UP AT THE SHOP. TOLD ME HE SPOKE TO A MALE MANAGER BUT I AM THE MANAGER So THAT WAS THE FIRST LIE. ALWAYS TRY TO TAKE CARE OF THE CUSTOMER ABOVE ALL ELSE. INFORMED HIs wiFE THAT SHE NEEDED THE HOOD HINGE AS THE HOOD was ALREADY MESSED UP. I ASKED HER TO BUT THE PART AND we would PUT IT IN FREE OF CHARGE.I HAVE WATCHED THIS SCENERIO MANY TIMEs of coming To A SHOP ONE TIME AND TRYING To BLAME THAT FACILITY FOR SOMETHING THAT was ALREADY MESSED UP. I FOR SURE wANT To HELP THE customeR AND IF THEY BUY THE HINGE THAT was ALREADY DAMAGED THAN I would BE MORE THAN HAPPY TO PUT IT IN FOR HER. I DO NOT APPRECIATE FEELING LIKE I AM BEING BULLIED INTO DOING SOMETHING THAT WAS IN NO WAY OUT FAULT. A HINGE WOULD NOT GET MESSED UP JUST OPENING THE HOOD FOR AN OIL CHANGE. I APPRECIATE ANY COOPERATION IN THIS MATTER.