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Fedele's Bakery, Inc.

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Reviews Fedele's Bakery, Inc.

Fedele's Bakery, Inc. Reviews (5)

We are working with Mrs*** at this time to resolve her problems with the sofa that was purchased at Wesco Furniture. The factory sales representative recently went to Mrs***’s house to inspect her sofa. At the present time, Wesco Furniture and the factory sales representative
are still working with Mrs***’s to resolve her issue

WESCO WAS CONTACTED BY MR*** AND HE STATED THAT HE DOES NOT WANT TO CANCEL HIS ORDER. HE WILL ACCEPT THE BETTER QUALITY TABLE THAT HE ORIGINALLY PURCHASED AT WESCO AND AT THE SAME PRICE. WESCO HAD AGREED TO MR*** REQUEST AND WILL NOT ISSUE A REFUND

In response to Mr*** complaint, we reached out to the manufacturer of the table that he purchased which is *** Furniture, and they confirmed that the table in question for sale on-line is not their table and they have never sold that table to ***. The table on line has a
chrome top and ***'s is stainless steel. Though the legs appear to look similar in the photo, the manufacturer states that they are not the same and the finish is different.Wesco has always priced their quality furniture competitively and will continue to do so. Wesco has prided itself over the years on our history of good customer service and that also continue. Mr*** has made statements with Revdex.com that are and completely unfounded but in the name of good customer service, we will issue a refund so that he will be free to purchase another table of his choice

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

I am rejecting this response because: I'm going to continue with the purchase due to me liking the product, I'm going to request that my layaway be extended for a short time longer !!! My wife filed complaint due to her feeling the sales person miss lead her ! I will visit the store next week to make another payment towards the layaway

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Address: 25 Old Scottsville Chili Road, Rochester, New York, United States, 14624

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