I am rejecting this response because: I'm going to continue with the purchase due to me liking the product, I'm going to request that my layaway be extended for a short time longer !!! My wife filed complaint due to her feeling the sales person miss lead her ! I will visit the store next week to make another payment towards the layaway
In response to Mr [redacted] complaint, we reached out to the manufacturer of the table that he purchased which is [redacted] Furniture, and they confirmed that the table in question for sale on-line is not their table and they have never sold that table to [redacted] The table on line has a chrome top and [redacted] 's is stainless steel Though the legs appear to look similar in the photo, the manufacturer states that they are not the same and the finish is different.Wesco has always priced their quality furniture competitively and will continue to do so Wesco has prided itself over the years on our history of good customer service and that also continue Mr [redacted] has made statements with Revdex.com that are and completely unfounded but in the name of good customer service, we will issue a refund so that he will be free to purchase another table of his choice
WESCO WAS CONTACTED BY MR [redacted] AND HE STATED THAT HE DOES NOT WANT TO CANCEL HIS ORDER HE WILL ACCEPT THE BETTER QUALITY TABLE THAT HE ORIGINALLY PURCHASED AT WESCO AND AT THE SAME PRICE WESCO HAD AGREED TO MR [redacted] REQUEST AND WILL NOT ISSUE A REFUND
I am rejecting this response because: I'm going to continue with the purchase due to me liking the product, I'm going to request that my layaway be extended for a short time longer !!! My wife filed complaint due to her feeling the sales person miss lead her ! I will visit the store next week to make another payment towards the layaway
In response to Mr [redacted] complaint, we reached out to the manufacturer of the table that he purchased which is [redacted] Furniture, and they confirmed that the table in question for sale on-line is not their table and they have never sold that table to [redacted] The table on line has a chrome top and [redacted] 's is stainless steel Though the legs appear to look similar in the photo, the manufacturer states that they are not the same and the finish is different.Wesco has always priced their quality furniture competitively and will continue to do so Wesco has prided itself over the years on our history of good customer service and that also continue Mr [redacted] has made statements with Revdex.com that are and completely unfounded but in the name of good customer service, we will issue a refund so that he will be free to purchase another table of his choice
WESCO WAS CONTACTED BY MR [redacted] AND HE STATED THAT HE DOES NOT WANT TO CANCEL HIS ORDER HE WILL ACCEPT THE BETTER QUALITY TABLE THAT HE ORIGINALLY PURCHASED AT WESCO AND AT THE SAME PRICE WESCO HAD AGREED TO MR [redacted] REQUEST AND WILL NOT ISSUE A REFUND