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Federal Relocation Services, LLC

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Reviews Federal Relocation Services, LLC

Federal Relocation Services, LLC Reviews (15)

Excellent moving experienceReally fast moving all our stuff considering we had not fully packed and disassembled thingsWe would hire them again

Moving to another state on a tight budget and on a last minute notice was extremely difficult and stressfulIt seemed that the hardest part was going to be finding a mover that could pick up my stuff in a matter of days and stay within my budgetThank God for Federal Relocation ServicesI was warned by everyone to chose my mover carefully, and I'm glad I didThey were fast and AffordableI will use them again in the future if neededVery satisfied

Moving my family across states seemed very easy thanks to Federal Relocation ServicesThey made a very difficult move very comfortableThey were in constant contact up till the very end and they handled my properties with care

Moving with this company was a very positive experienceThe men were great...hard working and pleasant to deal withIt was good having the same people both packing and unpackingEverything was on scheduleRecommended

Now that my shipment is finally complete and I have calmed down, I wanted to send an email to both companies so that you can know exactly how I feel and what type of review you will be gettingI have never been more upset and disappointed in not company but Moving everything that I own across the country was the scariest thing I have ever done before and when I spoke with *** at Federal Relocation Services, he assured me that he understood and would help make this go as smoothly as possibleHe also assured me that I would be able to use my credit card for each transaction since my company was paying for thisI had already cancelled with company because I found out that they were a broker and not the actual moving companyAt no time did he state that he was a broker and that he wouldn't be handling my move or even that I would speak to anyone aside from himHis words to me were that they have been in business for X amount of years and they the government hires them and has contracts with them and that I would be speaking to him about every part of my move, which was a lieWe also spoke about insuranceNow insurance for moving is funnyThis is where you trick peopleEspecially with a brokerI was told that I would have "free" $10,worth of coverage on my itemsNow what you don't tell me is that I am not acutally covering the cost of my itemsOh no because you then say sign here which says a lbOh yeah, you still have the $10,but it doesn't mean what you think it meansYou may cover my stuff for $10,but if I lost a $television, I don't receive that $backOh no, I get cents on the lb., which we all know would be less than $Yes, you people are very trickyI call that a scam and *** but I guess I prefer to sleep better at night knowing I am not screwing trusting people just to make a dollarAfter that initial phone call, I never heard from *** again until I requested a copy of the contract that I signed with FEDERAL RELOCATION SERVICES
Not instead, a few weeks later *** called me to tell me that MOST VALUABLE MOVERS would be moving my itemsShe called me on the 18th or 19th of January to tell me that the moving company would be at my house between 9am and noon on the 21stHmm, I thought I *** was going to call me but lets move onThen a while later *** calls back and says they won't be there until between and on the 21stThursday, January 21st rolls around and I don't hear from anybody until 4:55pm from the driverHe is running late and won't be there until or 7:I try to be patient and understanding so this is fineThe driver did not arrive until after 9PMNow please keep in mind that I am not upset with any of the drivers because they are just doing what they canThey don't schedule or load their trucks to my knowledgeI had everything packed and sitting in my living room for them to come in and grab and goThey were still there until after 12:amEither way, my stuff is on the truck and he explained everything to the best of his abilityUnfortunately, he doesn't realize that he's working for a *** companyI filled out the credit card information form to be charged and told him I didn't pay the down payment so I needed to pay the $His info didn't show that so he said just to pay the $and the drop-off would be the $and half weeks goes by and *** calls to tell me that I didn't pay anything and that I needed to fill the form outI should do so that day because a truck was leaving for Texas with my itemsSo of course, I fill the form out again assuming that this is the down payment $and not the original $I am now waiting for a phone call about when my items will be deliveredNone ever comesSo I call *** back another week later and inquire about my items and was told that my items didn't make it on the truck because I was one of the last pick-upsNothing is mentioned about my payments like she had previously statedThere was no phone call to tell me that my items wouldn't be on the truck, there was nothingThen another emails comes my way about the down payment not being paidI check my credit card statement and sure enough only payment was taken out so I make the payment againI then receive an email from *** (not a call) that my stuff is on a truck but there is no delivery scheduled and I would need to contact the driverI replied asking for her to call me for an estimated date and re-explaining that I would need a later delivery or a weekend delivery due to my job (all of which I wrote down when my items were picked up) and to explain that I would need to pay with the credit card again since her email stated cash or money orderShe replied with contact the driver and you can't pay with credit cardI then called federal relocation services again and received Michaels boss who was even more useless than anyone else I

Honestly worst experience using themShowed up hours late and were horribly rudeDo not hire them

This company is the bestFrom the minute they gave me a quote until the last piece of furniture was moved, nothing but kind, courteous, and professionalGreat prices too

Excellent moving experience. Really fast moving all our stuff considering we had not fully packed and disassembled things. We would hire them again.

I was called by [redacted] after he got my number from a quote request. AFTER, I told him I had already went with someone else he proceeds to belittle the other company and insult me for being "Ripped Off". I proceed to hang up and block Federal Reloactions number, but he proceeds to text me from his personal number and continues to belittle me for my choice. It took me saying I would call his boss directly to have him to finally stop texting me with one last message."Next time just say thank you when some one tries to stop you from getting ripped off". I will let all my military brothers never to use Federal Relocation Services, and I have a feeling this isn't his first time doing this.

Moving with this company was a very positive experience. The men were great...hard working and pleasant to deal with. It was good having the same people both packing and unpacking. Everything was on schedule. Recommended.

Moving my family across states seemed very easy thanks to Federal Relocation Services. They made a very difficult move very comfortable. They were in constant contact up till the very end and they handled my properties with care.

They are really professional and helpful! The best movers I have ever had!! Highly recommend !

Moving to another state on a tight budget and on a last minute notice was extremely difficult and stressful. It seemed that the hardest part was going to be finding a mover that could pick up my stuff in a matter of days and stay within my budget. Thank God for Federal Relocation Services. I was warned by everyone to chose my mover carefully, and I'm glad I did. They were fast and Affordable. I will use them again in the future if needed. Very satisfied.

The best moving company in FL is Federal Relocation Services. They are the most honest and reliable moving company. Their customer service is excellent as well.

These guys did a great job on my move. I highly recommend them. Good people who helped me avoid so much hassle by being efficient, professional, and experienced.

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