We received your complaint regarding your eMath service and experience during the 2014 Fall Semester via the RevDex.com (BBB). We sincerely apologize for your negative... experiences with the website and customer service, and we want you to know that our goal is to provide a unique and satisfying learning experience for students. We are continuously taking actions to improve the content. security, and uptime of eMath. We are also taking actions to improve our customer service training and procedures so that you and other students may have a positive experience. We will gladly refund your $50, and we apologize that you had to elevate your dispute to this level. Your check will be sent via mail today. Have a wonderful day, and best of luck in your future endeavors. [redacted] Client Success Manager eMath.com (812) 325-4400 [redacted] @emath.com%
We received your complaint regarding your eMath service and experience during the 2014 Fall Semester via the RevDex.com (BBB). We sincerely apologize for your negative... experiences with the website and customer service, and we want you to know that our goal is to provide a unique and satisfying learning experience for students. We are continuously taking actions to improve the content. security, and uptime of eMath. We are also taking actions to improve our customer service training and procedures so that you and other students may have a positive experience. We will gladly refund your $50, and we apologize that you had to elevate your dispute to this level. Your check will be sent via mail today. Have a wonderful day, and best of luck in your future endeavors. [redacted] Client Success Manager eMath.com (812) 325-4400 [redacted] @emath.com%