Initial Business Response / [redacted] (1000, 16, 2016/01/05) */ I already responded an dthe custome ris happy It was a lack of communications Jim [redacted] Initial Consumer Rebuttal / [redacted] (3000, 23, 2016/01/21) */ ***, My problem has not been resolvedJim [redacted] has taken my money spent it in a private manor not relating to the business transactionIf fact HSM the parent company he represents has knowledge of him doing this every year when the business slows downI am absolutely speechlessWhat a crook! Jim [redacted] said he'll pay me back after he sales his company [redacted] ***
Initial Business Response / [redacted] (1000, 5, 2016/03/29) */ Contact Name and Title: [redacted] Contact Phone: XXX XXX XXXX Contact Email: ***@phoenixfleetsales.com Mr [redacted] order is being produced and he should have it with in a couple of weeks It was our fault we did not enter his order soon enough and then it was done incorrectly [redacted] Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/04/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) [redacted] is lying and continues to deceiveHe has placed the order at the factory, however, I am in contact with the factory, and [redacted] has not paid the factory from the last orders before mineThe factory has told me that if I want my seats, I will have to pay them direct [redacted] is upset by this, but I cannot keep my customer waiting any longer [redacted] says he wants to pay me back, but doesn't have the money too [redacted] did, however, just took a vacation to Florida [redacted] also had another company send me some sliding brackets to make it look like he did somethingThe problem is, these are not even the correct brackets that I need (as per the factory making the seats)
Initial Business Response /* (1000, 5, 2015/12/30) */
Our plant had some mfg problems and we lost a lot of production I have just advised Mr *** that is order would be shipped today or tommorow
Jim ***
Outr plant had some mfg problems and we lost a lot of production I have just advised
Mr *** that is order would be shipped today or tommorow
Jim ***
On
Initial Consumer Rebuttal /* (3000, 7, 2016/01/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The response from business indicates the seats were to be shipped on the 30th or the 31stThe seats have not been received and I have not received tracking numbers from the business
Final Consumer Response /* (2000, 14, 2016/02/01) */
The seats arrived today
*** ***
XXX-XXX-XXXX
Initial Business Response /* (1000, 16, 2016/01/05) */
I already responded an dthe custome ris happy It was a lack of communications
Jim [redacted]
Initial Consumer Rebuttal /* (3000, 23, 2016/01/21) */
[redacted],
My problem has not been resolved. Jim [redacted] has taken my money spent...
it in a private manor not relating to the business transaction. If fact HSM the parent company he represents has knowledge of him doing this every year when the business slows down. I am absolutely speechless. What a crook! Jim [redacted] said he'll pay me back after he sales his company.
[redacted]
Initial Business Response /* (1000, 5, 2016/03/29) */
Contact Name and Title: [redacted]
Contact Phone: XXX XXX XXXX
Contact Email: [redacted]@phoenixfleetsales.com
Mr [redacted] order is being produced and he should have it with in a couple of weeks It was our fault we did not enter his order soon...
enough and then it was done incorrectly
[redacted]
Initial Consumer Rebuttal /* (3000, 7, 2016/04/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
[redacted] is lying and continues to deceive. He has placed the order at the factory, however, I am in contact with the factory, and [redacted] has not paid the factory from the last 3 orders before mine. The factory has told me that if I want my seats, I will have to pay them direct. [redacted] is upset by this, but I cannot keep my customer waiting any longer. [redacted] says he wants to pay me back, but doesn't have the money too. [redacted] did, however, just took a vacation to Florida. [redacted] also had another company send me some sliding brackets to make it look like he did something. The problem is, these are not even the correct brackets that I need (as per the factory making the seats)
Initial Business Response / [redacted] (1000, 16, 2016/01/05) */ I already responded an dthe custome ris happy It was a lack of communications Jim [redacted] Initial Consumer Rebuttal / [redacted] (3000, 23, 2016/01/21) */ ***, My problem has not been resolvedJim [redacted] has taken my money spent it in a private manor not relating to the business transactionIf fact HSM the parent company he represents has knowledge of him doing this every year when the business slows downI am absolutely speechlessWhat a crook! Jim [redacted] said he'll pay me back after he sales his company [redacted] ***
Initial Business Response / [redacted] (1000, 5, 2016/03/29) */ Contact Name and Title: [redacted] Contact Phone: XXX XXX XXXX Contact Email: ***@phoenixfleetsales.com Mr [redacted] order is being produced and he should have it with in a couple of weeks It was our fault we did not enter his order soon enough and then it was done incorrectly [redacted] Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/04/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) [redacted] is lying and continues to deceiveHe has placed the order at the factory, however, I am in contact with the factory, and [redacted] has not paid the factory from the last orders before mineThe factory has told me that if I want my seats, I will have to pay them direct [redacted] is upset by this, but I cannot keep my customer waiting any longer [redacted] says he wants to pay me back, but doesn't have the money too [redacted] did, however, just took a vacation to Florida [redacted] also had another company send me some sliding brackets to make it look like he did somethingThe problem is, these are not even the correct brackets that I need (as per the factory making the seats)
Initial Business Response /* (1000, 5, 2015/12/30) */
Our plant had some mfg problems and we lost a lot of production I have just advised Mr *** that is order would be shipped today or tommorow
Jim ***
Outr plant had some mfg problems and we lost a lot of production I have just advised
Mr *** that is order would be shipped today or tommorow
Jim ***
On
Initial Consumer Rebuttal /* (3000, 7, 2016/01/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The response from business indicates the seats were to be shipped on the 30th or the 31stThe seats have not been received and I have not received tracking numbers from the business
Final Consumer Response /* (2000, 14, 2016/02/01) */
The seats arrived today
*** ***
XXX-XXX-XXXX
Initial Business Response /* (1000, 16, 2016/01/05) */
I already responded an dthe custome ris happy It was a lack of communications
Jim [redacted]
Initial Consumer Rebuttal /* (3000, 23, 2016/01/21) */
[redacted],
My problem has not been resolved. Jim [redacted] has taken my money spent...
it in a private manor not relating to the business transaction. If fact HSM the parent company he represents has knowledge of him doing this every year when the business slows down. I am absolutely speechless. What a crook! Jim [redacted] said he'll pay me back after he sales his company.
[redacted]
Initial Business Response /* (1000, 5, 2016/03/29) */
Contact Name and Title: [redacted]
Contact Phone: XXX XXX XXXX
Contact Email: [redacted]@phoenixfleetsales.com
Mr [redacted] order is being produced and he should have it with in a couple of weeks It was our fault we did not enter his order soon...
enough and then it was done incorrectly
[redacted]
Initial Consumer Rebuttal /* (3000, 7, 2016/04/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
[redacted] is lying and continues to deceive. He has placed the order at the factory, however, I am in contact with the factory, and [redacted] has not paid the factory from the last 3 orders before mine. The factory has told me that if I want my seats, I will have to pay them direct. [redacted] is upset by this, but I cannot keep my customer waiting any longer. [redacted] says he wants to pay me back, but doesn't have the money too. [redacted] did, however, just took a vacation to Florida. [redacted] also had another company send me some sliding brackets to make it look like he did something. The problem is, these are not even the correct brackets that I need (as per the factory making the seats)