Feet First Podiatry

We are rejecting this response First of all, it clearly makes NO sense why we would have not proceeded to use our "GOOD" insurance It was very clearly stated to us that if we pay the $500, that any further or future dates relating to these inserts, there would be NO charge Staff clearly stated that if we ran it through our insurance, First Feed Podiatry would charge more and was told we would owe more if they ran it through our "good" insurance Secondly, we NEVER received a second notice of a bill After the first bill, my husband spoke to "RUDE" staff about the balance, and staff was told to run it through our insurance Never heard another word from the company, nor ever received another bill We feel that First Feet Podiatry was waiting for my son to turn 18, then turn him into a collection agency, which we feel is very deceptive practices He was at the time of service (with good insurance) Father signed paper, but collection letter is in son's name......who was at the time and never signed anything After speaking to First Feet Podiatry's billing department after the first letter, they had no answer for why I was billed any further amount, either, after paying the cash amount requested.Thirdly, we feel my son owes nothing The company hasn't suggested a way to resolve this other than turning him into a collection agency Just want to reiterate.....we have good insurance This clearly makes no sense Why not use our insurance, but for staff persuading/telling me to pay cash out of pocket