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Fernandes Fuel Co

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Fernandes Fuel Co Reviews (2)

Dear Ms [redacted] I represent Panda Bear Day Care in the above-referenced matterPlease direct all future correspondence regarding this matter to my attention at the address above.After a thorough internal investigation, Panda Bear categorically denies the allegations in the complaintMs [redacted] also saw fit to complain to regulatory agencies, and the investigation by that agency is ongoing; and so, Panda Bear in unable to provide an extensive response at this timeHowever, to the extent possible, Panda Bear responds as follows:My client informed Ms [redacted] they could no longer care for her child due to behavioral issuesMs [redacted] was given time to find alternate childcare arrangements, but complained other centers were too expensiveUnable to accommodate her request to keep her child enrolled at Panda Bear, and following the child's week of enrollment, this complaint ensued in retaliation.Panda Bear Day Care has been family owned and operated for more than yearsit has served generations of San Antonians, and many of its former students enroll their own children in Panda Bear because of its reputation for providing affordable, personal, and first-class childcare to families and their childrenPanda Bear always has and will continue to do soSince this matter is currently being reviewed by a government agency, Panda Bear would request the Revdex.com allow that process to be completed before taking any action regarding this complaintPanda Bear is confident the investigation will prove MsKnight's claims unsubstantiated, and with thus resolve the issues in this complaintThank you for your attention to this matter, and please call with any questionsSincerely, The [redacted] Law Firm [redacted]

Complaint: [redacted] I am rejecting this response because: These allegations are not the full extent of the truthKayden was deemed a "misbehaved" child by this organizationThey even suggested she may have ADD or ADHDAfter taking her to the doctor, the doctor explained she is completely for her ageI expressed this to the director at Panda BearWe came to an agreement that Kayden would be removed within two weeksOn her second to last day is when the incident occurredAn agreement was already established that Kayden would no longer be attending thereThe cameras do not work according to the director of the facilityThe teacher who I physically saw put her hands on my child is the director's daughterAll the other kids in her class were asleep when the abuse took placeI will not accept the response from Panda BearSerious action needs to take place because this facility is home to many childrenWhether or not my child was the only one who received this type of abuse is unknown, but I want answers and resolution Regards, [redacted]

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