Good morning! For starters I would like to state that every part we replace is properly documented on the invoice with the vehicle's VIN number it is ordered for, which is to say that I can provide receipts for all parts replaced showing the cross-referenced VIN, as for the validity...
of claims for refund based on fraudulent repairs; they should be substantiated, not just thrown around from hearsay, and I happen to have in my shop the last parts that was replaced and not paid for, as was customary with [redacted], she missed the last appointment that was set for repair verification, due to scheduling conflicts, we can work on vehicles, not schedules, she could not reconcile our working schedule with hers. And vehicle rentals, it is the [redacted]'s responsibility to provide for their transportation in the event of lengthy repairs, this vehicle, as was stated by [redacted], was damaged at a [redacted] by having the battery installed backwards, and she was already filing claims for damages and transportation against them, I can understand some repairs can be frustrating, both for the mechanic and the [redacted], especially when they involve concealed electrical damages, although we didn't have a chance to conduct a repair verification tests I believe this vehicle was repaired the last time it was in my shop. But for all intents and purposes that's what warranties are for, feel free to give us a call and/or check your vehicle in for a warranty diagnostic/repair, and don't forget to bring in your invoice copies. Best regards. [redacted] [redacted] [redacted]
Good morning! For starters I would like to state that every part we replace is properly documented on the invoice with the vehicle's VIN number it is ordered for, which is to say that I can provide receipts for all parts replaced showing the cross-referenced VIN, as for the validity...
of claims for refund based on fraudulent repairs; they should be substantiated, not just thrown around from hearsay, and I happen to have in my shop the last parts that was replaced and not paid for, as was customary with [redacted], she missed the last appointment that was set for repair verification, due to scheduling conflicts, we can work on vehicles, not schedules, she could not reconcile our working schedule with hers. And vehicle rentals, it is the [redacted]'s responsibility to provide for their transportation in the event of lengthy repairs, this vehicle, as was stated by [redacted], was damaged at a [redacted] by having the battery installed backwards, and she was already filing claims for damages and transportation against them, I can understand some repairs can be frustrating, both for the mechanic and the [redacted], especially when they involve concealed electrical damages, although we didn't have a chance to conduct a repair verification tests I believe this vehicle was repaired the last time it was in my shop. But for all intents and purposes that's what warranties are for, feel free to give us a call and/or check your vehicle in for a warranty diagnostic/repair, and don't forget to bring in your invoice copies. Best regards. [redacted] [redacted] [redacted]