Sign in

Fetch, Incorporated

Sharing is caring! Have something to share about Fetch, Incorporated? Use RevDex to write a review
Reviews Fetch, Incorporated

Fetch, Incorporated Reviews (176)

Thank you for your recent communication regarding the claim for [redacted] pet, [redacted] As part of our Quality and Assurance protocols, all telephone calls are recorded, and periodically reviewed, to maintain the high level of customer service our policyholders have come to expect Accordingly, we have had the opportunity to review the conversation referred to in the Revdex.com communication During the telephone call on July 8, 2013, [redacted] spoke with one of our Licensed Pet Insurance Advisors between the times of 12.01pm and 12.17pm ESTHowever, our recording does not align with the information was presented in the Revdex.com communication It make most sense to answer [redacted] main concerns directly, and referring to the relevant portions of the telephone conversation, as below I told him specifically what was wrong with my pet and that I had been advised that the condition would get worse as she aged and that it was a common defect with her particular breedHe assured me that this insurance would cover her condition and that I would have a fourteen day waiting period before she could be treated for anything Transcript from call: [redacted] : At no point during the call was there any mention of the condition of collapsing trachea, for which [redacted] had been seen by a veterinarian on 5/5/12, 6/30/12, 7/8/and 7/3/(the day prior to policy purchase, where diagnosis was confirmed by radiograph), and for which claims were later submittedThe agent specifically stated that only conditions which had not shown any clinical signs prior to policy would be eligible for coverage Had I been told my Mike that they would not have covered her congenital defect then I would not have purchased this, I would have had to have my pet treated Transcript from call: [redacted] : The Pet Insurance Adviser specifically stated that congenital conditions would be covered so long as they had not shown clinical signs prior to policyIn this case, the disease had shown clinical signs and been diagnosed by a veterinarian Based on the information provided by our agent during the conversation on July 8, 2013, [redacted] was correctly informed about anticipated coverage for [redacted] Please contact us for any further details on this matter

07/01/We would like to thank [redacted] for her communication regarding her recent customer service and claims processing experience via the Revdex.com (Revdex.com) [redacted] has requested a complete explanation and breakdown of all claims for her pet, ***, regarding claims from as early as April 19, to the presentWe sincerely apologize that this had not been provided previously, as requested by [redacted] .During our review of claims associated with the veterinary services performed on April 19, it was determined that there was an error in the allocation of split chargesHowever, this error resulted in a more favorable reimbursement for [redacted] than would otherwise have been the case, so the error has not been remediedFor claims submitted for multiple conditions (in this case : vomiting/ weight loss ( [redacted] ), limping/ injured paw ( [redacted] and [redacted] ), lump ( [redacted] ) and preventative care ( [redacted] )) where invoice items can apply to more than one condition, the invoice item amount is divided between all related conditionsIn the case of services provided on April 19, the examination fee should have been divided by four conditions, applying $per conditionAs this did not occur, [redacted] actually received a better reimbursement on future claims related to these conditionsWe have provided below a breakdown of services for all of [redacted] ’s claims as they have been historically processed.Records indicated that [redacted] was afflicted with several ailments; therefore, the claim was divided into four conditions/ claims according to the medical records: Invoice Date 4/19/ Invoice Total $528.63$ The chosen policy has 10% co-pay and a $deductibleAs displayed in the table above, none of the eligible charges for the aforementioned conditions meet or exceed the chosen $deductible so, for this invoice, no reimbursement is dueHowever, future eligible charges for the same condition in the same policy period will be applied to the $deductible (see below).Petplan also received a claim on May 5, for veterinary exams on April 28, May and May 3, 2014, follow up treatment for ***’s limping/ injured paw (claim [redacted] ).The claim referred to in your Revdex.com complaint ( [redacted] ) for veterinary fees on June and June 11, was received on June 16, and processed on June 17, 2014; a reimbursement check in the amount of $was sent on June 18, This claim was processed at a 90% reimbursement rate (10% co- pay) and there were no excluded invoice itemsIf this check has not been received we encourage [redacted] to reach out to us directly to have this rectified.Regarding [redacted] ’s request to cancel her policy, we will gladly oblige to her request, if she wishes to proceed with this processWe would like to take the opportunity to remind [redacted] that all future coverage for ***’s coverable conditions after the date of cancellation will be ineligible for reimbursement, including any future, unforeseen illnesses or injuries.We apologize again for any inconvenience caused to [redacted] , and hope this communication answers any outstanding questions.Many thanks,Elyse DClaims Manager

We sincerely apologize to [redacted] for any misunderstanding concerning how our policies workA full refund of any monies paid will be processed today, and should show as refunds to the original credit/debit card within 3-daysThe additional reimbursement amounts to a total of $for [redacted] (at the point of cancellation [redacted] had paid a total of $58.22, Petplan refunded $at the time of cancellation) and $for [redacted] (at the point of cancellation [redacted] had paid a total of $85.51, Petplan refunded $at the time of cancellation)It is always our intention to be as transparent as possible when informing policyholders of our practicesWe apologize for any miscommunication and sincerely appreciate the feedback provided to the Revdex.com We hope that [redacted] has a swift recovery

We would like to thank [redacted] for bringing his concern to our attention via the Revdex.com (Revdex.com) We appreciate the feedback and would like to take an opportunity to provide clarity surrounding [redacted] ’s concerns We would like to apologize for any confusion regarding the coverage provided by his policies for his canine companions [redacted] and *** Coverage for accidents and illness is subject to charges that occur within the US or Canada, any charges that occur outside of the US or Canada are not eligible for coverage per the Term and Conditions of the policy If [redacted] has any receipts for coverable veterinary costs that occurred or where charged in the US or Canada we would be happy to review for coverage If one of [redacted] ’s pets falls ill while out of the country and contracts a disease that could only be contracted outside of the US or Canada those fees would not be eligible for coverage If one of [redacted] ’s dogs fell ill or had an accident that still required treatment once returning the US (that was not specific to Europe) coverage would be eligible for charges that occur within US or Canada, as long as he had a current policy while abroad According to our records, [redacted] recently spoke with one of our Customer Service Representative and we have verified cancellation in February of We will honor his request and backdate the cancellation to February of If [redacted] has any receipts for care charged within the US or Canada from July 2013- February we would be happy to review for coverage With the clarification provided, if [redacted] wishes to continue coverage, and not cancel effective February 2016, we are happy to honor this request as well We apologize for any inconvenience and again thank [redacted] for his feedback regarding his customer experience We hope that this finds [redacted] , [redacted] and [redacted] well

RE: Revdex.com Complaint [redacted] We would like to take the opportunity to thank Ms [redacted] for bringing her concerns surrounding policy changes to our attentionWe would like to take the opportunity to address Ms***’ concerns Recently, Petplan underwent a change in underwriters and with this some changes to our policies occurred Our previous underwriter decided they no longer wanted to underwrite for pet insurance As a result, we needed to find a new underwriter that was willing to take on our risk Our risk is ongoing (chronic disease coverage), we wanted to make sure that our new underwriter would assume coverage for all of the currently covered medical conditions for all of our policyholders Unfortunately, finding an underwriter that was willing to assume this required us to make some policy changes and an increase in premium price We can certainly appreciate how this would be a shock and we are dedicated to working with our policyholders to find a policy that will work for everyone’s individual needs; the new policies we created are completely customizable for this reason We have attempted to reach out to Ms [redacted] multiple times via phone and also via email We have not had success in discussing her policy with her We encourage her to reach out and speak with one of our Happiness Managers at ###-###-####, so that we can better assist Ms [redacted] with her needs

We appreciate [redacted] ’s continued communication with us We absolutely apologize for the experience [redacted] had regarding her billing We have discussed this internally and will be using this to improve our customer experience in the future for all our policyholders Our customer service agent has personally reached out to [redacted] to discuss her concerns and we encourage her to contact us if she has any further questions or concernsWe are available 24/at [redacted]

We would like to thank [redacted] for bringing his concerns regarding our new policy changes to our attention via the Revdex.com (Revdex.com) and appreciate the opportunity to address his concerns.Recently, Petplan had a change of underwriter and therefore, some changes to our policies occurredOur previous underwriter decided to leave the pet insurance industryAs a result, we needed to find a new underwriter who allowed Petplan to keep the same coverage we previously offered and who ensured all of our existing policy holder’s claim’s continued to be coverableWith this change of underwriter, we took this opportunity to improve our product offering, by introducing a broader range of policy limits, deductible and copay optionsWe certainly appreciate [redacted] ’s concern with the premium increase for his pet’s policyWith these changes, our premiums have increased to reflect the appropriate risks.We understand [redacted] elected to cancel his policy on 02/25/and a refund has been issued back to his credit card in the amount of $755.43.On May 4th, 2017, we attempted to reach out to [redacted] via phone to discuss his concernsWe have not heard back from [redacted] at the time of our responseWe encourage him to contact us if he has any additional questions as we would be happy to assistWe are available 24/at [redacted]

We have personally reached out to [redacted] and have resolved this matter If there are any additional concerns, we encourage [redacted] to contact one of our Happiness Managers at [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: The second response from Petplan associates clearly states that medical records were received from primary veterinary regarding a diarrhea issue, but no actions were performed (i.e., neither accepting nor rejecting claims) This is an insufficient answer if all required documents to assess claim were received Please process this outstanding request.As far as premiums are concerned, a representative my contact me to discuss alternative options AFTER processing the February claim Regards, [redacted] ***

We thank [redacted] for bringing her concern regarding her Petplan policy to our attention via the Revdex.com (Revdex.com) We would take the opportunity to address [redacted] ***’s concerns and provide further clarification regarding the coverage provided by her insurance policy for ***.Petplan accepts all dogs and cats for insurance coverage As outlined in the Terms and Conditions of your policy, Petplan provides coverage for new accidents and illnesses that are not related to, resulting from, caused by or the same as a pre- existing conditions Pre- existing conditions are defined by the policy as, “A medical condition which first occurred or showed clinical sign(s) before the effective date of this policy or which occurred or showed clinical sign(s) during the policy waiting period.” As indicated in Ms Lopez’s Revdex.com concern [redacted] was afflicted with a heart murmur prior to the inception of her policy On December 8, (policy inception December 17, 2014) ***’s medical records document a grade 2/systolic heart murmur Medical records from June 7, indicated ***’s heart murmur had progressed to a grade 4/systolic heart murmur and also congestive heart failure (CHF) Please understand a heart murmur (abcardiac [heart] sound indicating abblood flow through the heart) is a clinical sign “commonly generated in cardiac disease.” ( [redacted] , ) Although a heart murmur may not indicate serious illness, it is still considered an abchange in the healthy state of a patient As [redacted] describes, “The first clue that an animal has heart disease often is the auscultation of a heart murmur.” ( [redacted] , ) As the underlying heart disease progresses, the animal’s body can reach a point that it can no longer compensate for the abblood flow within the heart, and congestive heart failure can resultPetplan provides information on our website to ensure that all potential policyholders have the resources necessary to ensure they are choosing a policy that is best suited to their needs Specifically, we provide a full copy of the Terms and Conditions to allow a full understanding of policy coverage, including exclusions of coverage Additionally, our Frequently Asked Questions (FAQ’s) and “Fine Print” explanation of the Terms and Conditions of the policy provide an additional explanation of the policy We do not require the medical records at the time of purchase; we request them at the point of claim to determine coverage The exclusions of the policy are specific to each pet’s unique medical history in conjunction with the policy Terms and Conditions We hope that this provides clarification to the policy and that [redacted] and [redacted] are well

We would like to thank [redacted] for bringing her recent customer service experience to our attention via the Revdex.com (Revdex.com) Feedback, like [redacted] ’s, allows Petplan to continue to improve our customer service experience for all policyholders, including *** [redacted] We have performed a thorough review of [redacted] ’s claim for *** We hope that [redacted] is improving with the care he has recently received We are happy to report that [redacted] ’s claim ( [redacted] ) is eligible for coverage for ***’s lameness According to the medical records it appears that [redacted] is currently experiencing left hind limb lameness with secondary muscle wasting We sincerely hope that with further care his lameness resolves quickly! Regarding [redacted] ’s customer service experience; we would like to assure her that this is not out standard of customer care and we are sincerely apologetic to the service [redacted] experienced We will continue to look into the feedback provided by [redacted] and will rectify it At this time, [redacted] ’s claim has been overturned and she will receive reimbursement in the amount of $(Total Bill $1,- $200(deductible)= $872.18)(Please note, that [redacted] ’s policy also provides 100% reimbursement, rather than 80% as indicated in [redacted] ’s complaint) [redacted] requested we waived the $deductible for claim [redacted] Unfortunately, we are unable to waive the deductible, as this is part of the policy, as written in the Terms and Conditions However, we would like to send [redacted] $in [redacted] gift cards as an apology for any inconvenience caused

We would like to thank [redacted] for bringing his concerns regarding his policy to our attention via the Revdex.com (Revdex.com) and would like to take the opportunity to provide some clarityPetplan requires all pets to have an examination within months prior to policy inception If an exam has not been documented within months prior to policy the first available documented examination after the effective date of the policy will be used as the basis for determining any pre- existing conditions Any conditions or clinical signs found during this examination will not be eligible for coverage Please refer to the pertinent part of the Terms and Conditions below (VVIGeneral Conditions, 7, b.)VIIGeneral ConditionsCARE FOR YOUR PETa In order for your policy to remain valid you must take care of your pet and arrange and pay for your pet to have the following:iAn annual health check.iiAn annual dental exam.iiiAny treatment normally suggested by a vet to prevent illness or injury.bIf your pet has not been examined by a vet within the twelve (12) months prior to the effective date of the policy you must arrange to have your pet examined at your own expense after the effective date of the policyThe first documented examination after the effective date of the policy will be used as the basis for determining any pre-existing conditionsThis section applies to both new policies and continuous policy years where your pet has not received the care described in Section VII.7.aFor the avoidance of doubt; if your pet does not receive its annual health check during a period of continuous coverage, the next examination will be used as the basis for determining any pre-existing conditions.Specifically, in [redacted] ***’s case, after review of the information provided, the last available examination for his dog Marley occurred on July 25, greater than months prior to the policy inception of October 22, Medical records on November 24, (first documented medical record after the effective date of the policy) note a diagnosis of diabetes; as such, per the Terms and Conditions diabetes and conditions caused by, related to, or resulting from diabetes are not eligible for coverage The claims submitted for “diagnosis of diabetes” are not eligible for coverage[redacted] also indicates concern regarding the information available online prior to the purchase of a policy To ensure everyone who visits our website can be fully informed we have the Terms and Conditions available for review: (http://www.gopetplan.com/terms-and-conditions-explained) The website further explains the Terms and Conditions to ensure a comprehensive understanding of the policy Specific to [redacted] ***’s concerns examination requirements are explained: We took the opportunity to reach out to [redacted] regarding his concerns in an effort to discuss [redacted] ***’s desired outcome (request of a full refund) as outlined in the Revdex.com complaint [redacted] indicated that he would consider it; however, at this time he did not accept our offer of a full refund

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: On my original application I enrolled for free trial (month) then upgraded yes w/my [redacted] discount card since that was offered for additional money off Yes I did receive partial credit but the case was paying for insurance and receiving not aid And ODDLY ENOUGH after initiating this complaint all of a sudden received the $ [redacted] gift card along w/a [redacted] card to apply against any routine check ups As far as the reports of [redacted] - I rescued him and unfortunately he was obviously not taken good care of so as far as the dental I myself was trying to handle same but vet suggested teeth cleaning due to his blood levels As far as history goes does this pertain to also insurance with a human I think not Why would animals be any different and discriminated I would think that a Pet insurance company would honor the means of caring for an animal without a hold on policy As far as confirming my address all is on the original application when filling out along with an email address which Pet plan had incorrect and had to call to request my policy I would like the Revdex.com to register this company with an alert for all the other animal lovers to be aware of misleading information with this company As far as ongoing issues if this was the case then I would have not even bothered Regards, [redacted]

This is in response to the Revdex.com (Revdex.com) complaint presented by [redacted] ***We appreciate [redacted] ***’s concerns and would like to provide him and explanation regarding his claims assessment and reimbursement [redacted] has expressed frustration regarding his policy coverageWe would like to assure [redacted] that all of his claims have been reimbursed at his chosen coverage: 100% reimbursement and a $deductibleWe would like to remind [redacted] that deductibles are applied per condition, per policy termAdditionally, any invoice items that are not covered via the policy have been excluded during claims processing (e.gfood, routine anal gland expressions, etc.) We would like to take the opportunity to provide a detailed explanation of [redacted] ***’s claims outlined in the Revdex.com complaint: • Claim [redacted] : Includes invoices from September 18, related to vomiting and diarrheaThese fees came to a total of $697.64; after $was removed for food and applicable tax and application of the chosen co-pay (0%) the total amount eligible for reimbursement is $Payment in the amount of $was authorized on December 1, Additionally, payment in the amount of $was authorized on March 26, We have determined that an additional $is owed to [redacted] and have authorized payment in the aforementioned amount • Claim [redacted] : Includes invoices from October 11, relating to vomiting and diarrheaThese fees came to a total of $220.40; after $was removed for food and applicable tax and application of the chosen co-pay (0%) the total amount eligible for reimbursement is $Payment in the amount of $was authorized on March 26, We would like to apologize to [redacted] regarding his customer service experience and thank him for bringing his concerns to our attentionWe appreciate his feedback, for it is for feedback like his that allows us to improve our customer service experience going forward

I received phone message along with email from Heather in regards to my full adjustment which I emailed to advise ok Regards, [redacted]

This is in reference to the Revdex.com (Revdex.com) complaint submitted by [redacted] We would like to take the opportunity to thank [redacted] for bringing her concerns to our attention [redacted] ’s Concern #1:“In purchasing [redacted] supplement for my pet advertised on box was free trial for pet insurance In signing up for this it states by upgrading would be given [redacted] for $in day of signed up which I signed up 12/ Never received this gift card.”Response:After receipt of the Revdex.com complaint we researched [redacted] ’s policy for [redacted] We found that [redacted] set up a free policy using the [redacted] promotion; and also, purchased a full policy using the [redacted] promotion These policies were incepted on the same day and each have a separate and distinct promotion Our third party vendor regarding the [redacted] promotion previously sent [redacted] an email to verify her address According to our records, her address has not been confirmed We have requested the company provide the promised promotion to [redacted] at the address provided at the time of policy purchaseRegarding the [redacted] promotion, our systems did not recognize an upgraded policy as the full policy was purchased with the [redacted] promotional code We have sent [redacted] a $ [redacted] gift card as promised in the [redacted] offer[redacted] ’s Concern #2:“ also in submitting claims was told no reimbursement since there is a day wait yet upon purchasing you are required to pay 1st month and last month ahead of time My feelings on this matter then the insurance should be in affect immediately.”Response:Petplan policies have a day illness waiting period and a hour accident waiting period Conditions where clinical signs are first observed during the aforementioned and respective waiting periods are not eligible for coverage Additionally, Petplan policies do not provide coverage for pre- existing conditions, or conditions where clinical signs were first observed prior to policy inception or during the aforementioned waiting periods Specifically, in the case of [redacted] , we received two claims (periodontal disease and hepatopathy) After review of claim [redacted] for periodontal disease the medical records provided indicate that [redacted] was found to be afflicted with dental disease in July of As clinical signs consistent with periodontal disease were present prior to policy (policy inception November 30, 2014), and [redacted] ’s policy does not provide coverage for pre- existing conditions coverage could not be extended for claim [redacted] for periodontal disease.After review of claim [redacted] for hepatopathy the medical records provided indicate that [redacted] was found to be afflicted with elevated liver enzymes on December 11, (Day of the day illness waiting period) As clinical signs were first observed during the day waiting period for illnesses, and conditions consistent with clinical signs found during the waiting period are not eligible for coverage, reimbursement cannot be extended for hepatopathy[redacted] ’s Concern #3:“Upon recently cancelling was told reimbursement would be pro rated and received adj of roughly $recently.”Reponse: [redacted] requested cancellation of her policy on March 5, Per the Terms and Conditions of her policy any cancellation request days after policy inception is subject to a pro- rata refund Specifically, in [redacted] ’s case this entitled her to $90.09, which was refunded on March 10, to the credit card on file

We would like to thank [redacted] for the opportunity to provide further clarification regarding the concerns addressed in her Better Business Bureau (Revdex.com) complaint.After review of [redacted] ’s policy and claim for her cat [redacted] we have determined that the claim submitted for veterinary fees is not eligible for coverage as [redacted] did not comply with the Terms and Conditions of the policy As stated in the Terms and Conditions of [redacted] ’s policy, “If your pet has not been examined within twelve (12) months prior to the effective date of the policy you must arrange to have your pet examined within the first days after the effective date of the policy The examination will be used as the basis of determining any pre- existing conditions “ According to the information provided, [redacted] did not provide her cat [redacted] a veterinary examination within the twelve (12) months prior to policy, nor within the first thirty (30) days of the policy As such, the first available examination (examination on June 6, at Animal Clinical of Morris Plains) was used to determine any pre-existing conditions As the examination on June 6, was also the date of service claimed, conditions related to, resulting from or caused by clinical signs discussed or observed during the examination on June 6, are not eligible for coverage.The medical records indicate [redacted] has not been seen “since she was a kitten.” According to the information provided at the time of [redacted] ’s application for insurance for [redacted] it is disclosed that ***’s date of birth is on or around January 1, Should additional information/ documentation of a veterinary examination be provided indicating an examination between January 1, 2015- June 5, 2016, we would be happy to provide an additional review of [redacted] ’s claim[redacted] purchased her policy on our website (www[redacted] .com) Our website provides information outlining the policy requirements/ details of the policy in multiple areas throughout our website Petplan breaks down the “fine print” of the Terms and Conditions (http://www[redacted] .com/terms-and-conditions-explained); see below (Please note: the website has updated since the purchase of [redacted] ’s policy :Additionally, the website, as indicated in the image above, provides full copy of the Terms and Conditions available for review prior to the purchase of a policy We do apologize for any frustration that [redacted] has experienced and we appreciate the feedback she has provided It is feedback, like [redacted] ’s that allows us to improve the customer experience If [redacted] has any additional information or would like to discuss her policy further, we would be happy to discuss at any time Our Happiness Managers are available hours a day days a week at ###-###-####

---------- Forwarded message ----------From: # Revdex.com of Metro Washington DC Date: Wed, May 7, at 12:PMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: [redacted] < [redacted] > ---------- Forwarded message ---------- From: [redacted] < [redacted] > Date: Wed, May 7, at 10:AM Subject: RE: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] To: "[email protected]" I received a response from the company on 04/29/14, in which they completed their review of my pre-auth requestI am satisfied with the completion of the requestThe ticket can be closed on my end

This is in response to [redacted] ***’s Revdex.com (Revdex.com) complaintWe do hope this finds [redacted] and [redacted] well We would like to start by apologizing for any back and forth communication [redacted] has experience; which is certainly not our intentWe strive to provide exemplary customer service in all customer service interactionsAfter review of [redacted] ***’s file, it has been determine that there were multiple calls in an attempt to assist [redacted] in gathering all documents necessary to process the submitted claim for [redacted] ***At this time, all required documents are accounted for and the claim as been processed on June 29, Additionally, [redacted] had submitted a pre- authorization for the same condition claimed for [redacted] ***’s claimed veterinary expensesAfter receipt of [redacted] ***’s Revdex.com complaint, the pre- authorization was also processed as per [redacted] ***’s request Again, we apologize for the experience [redacted] had, and thank her for her feedbackThe feedback provided will be applied to improve our daily processes

We would like to take the time to thank [redacted] for bringing her concerns to our attention We have reviewed [redacted] ***’ concern and would like to take the opportunity to address her concerns Petplan policies require that all enrolled pets have a documented examination within months prior to policy In instances that an examination has not been provided and documented within months prior to policy the first available examination within policy will be used to determine any pre- existing conditions Namely, conditions where clinical signs are present during the first available exam are considered pre- existing and not eligible for coverage At the time of claims submission Petplan requires medical records of all historical treating veterinarians Our adjusters review this documentation in conjunction with the policy Terms and Conditions to determine coverage Specifically in [redacted] ***’s case, the documentation provided did not indicate that an exam within months prior to the policy inception was performed Therefore, the claimed condition was not eligible for coverage Since the initial review of [redacted] ***’ claim additional documentation has been provided indicating that Lucky did have a documented examination within months prior to policy As such, the determination was overturned and reimbursement was provided We apologize to [redacted] for any confusion that may have occurred and thank her for her feedback regarding her customer service experience We hope that Lucky is on the mend and doing well! / [redacted] Style Definitions */

Check fields!

Write a review of Fetch, Incorporated

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Fetch, Incorporated Rating

Overall satisfaction rating

Description: Insurance Companies

Address: 3805 West Chester Pike Ste 240, Newtown Sq, Pennsylvania, United States, 19073-2329

Phone:

Show more...

Web:

This website was reported to be associated with Fetch, Incorporated.



Add contact information for Fetch, Incorporated

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated