F.FKling & Sons

We sent him the check 7/24/and he received it 7/28/I got an email from him thanking meYou need to get in touch with him again Thank you

We did settle this issue with [redacted] 7/23/

From: [redacted] < [redacted] @***.com>Date: Sat, Jul 30, at 12:AMSubject: ID [redacted] To: [email protected] want to be clear.I was never offered a liner.It was never discussed at all.FF Kling salesman, Kevin, never informed me that it was necessary.FF Kling purposely installed a unit in a way that "Is guaranteed to cause chimney failure, sickness and or Death.FF Kling has put our family's health and safety in jeopardy.The boiler is not installed to specs.We WILL be poisoned in we turn the heat on.We have been sick and in the hospital for conditions related to carbon Monoxide.And very importantly, I was Never once told about the guaranteed failure and I was never offered a linerFred said that but it is not the truth and there is no evidence that Kevin ever bothered to discuss our safety at all.Clearly I would not have made an informed decision to do something that could kill us.I don't understand why a company that has been around so long would do this to unsuspecting customers, or why they would rather have us freeze all winter with no heat that fix what they did not do correctly in the beginning[redacted] Revdex.com of Metro Washington DCAug (day ago)to me ---------- Forwarded message ----------From: [redacted] < [redacted] @***.com>Date: Mon, Aug 1, at 11:PMSubject: ID [redacted] To: [email protected] the fact the [redacted] Gas found no carbon Monoxide.It is clear and obvious that the boiler is off and has been off for many monthsClearly there would be no sign of it in July.The were very clear that it would be there if I turned it on again and that is why they tagged it to not be turned because of ventilation problems[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:I will accept the response when I receive a refund from F.FKling for the service call charge The owner Fred has agreed to refund the charge, but I consider the matter open until the refund is received I will follow up shortly Regards, [redacted]