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F&G Opticians Inc.

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Reviews F&G Opticians Inc.

F&G Opticians Inc. Reviews (2)

I submitted an application for a merchant account by fax, then they got back with me and said that it was unreadable, I then sent it again by email, I scanned it twice by emailI was waiting for their responseTwo weeks later they got back with me saying that the application was cut, I thought that was just an excuseI then spoke to a manager and she explained that they needed the original documentI feel that they should have asked me to mail it to them since the beginning, or they should have mailed me the original document to fill outThey sent an email with the document as an attachment, and the lettering is super small you can hardly read it, then they claimed that it was unreadable when I sent it backI think the company needs to review the way they do things, to begin with they shouldn't be emailing applications with such small lettering, because when it's scanned or faxed back to them the document is unreadableI think that is so unprofessionalI will take my business somewhere else

Helcim has been an amazing group to work with, and it's because of Helcim that I've been able to get my business started and attract clientsTheir staff is incredibly knowledgeable about merchant services, and their support team is friendly and responsive.My business is centered around providing theatres with online and on-site ticketing servicesI contacted Helcim numerous times throughout the setup process with my first client, and every time Helcim was there to help and answer my questionsMy first client is now setup and using Helcim as their primary credit card processing service, and they are pleasantly surprised with their savings.The best part about working with Helcim was that I never felt like I was getting jerked around or that they were trying to talk me into signing up for something I didn't wantHelcom provides honest, straight-forward services with no hassle.As a programmer, I have also worked with Helcim's Payment Gateway APITheir API is top-notch, and their documentation is incredibly usefulThey provide demo accounts that allow you to test your payment processing before going live, and it works like a charmI am using their Helcim.js solution, which allows me to customize the look and feel of my payment form; with this option, I get flexibility and security in one package.I have zero complaints about HelcimI am absolutely amazed by their services and teamI will be doing business with them for many years to come

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