Fidelity Properties

our record indicate the consumer has been paying the creditor but we dont control what the creditor turns into collections we will contact the credit bureau to have her account removed as long as she pays the creditor monthly

We were previously the collection agency for [redacted] s and in october of they placed an account with our office for collectionsSince that time they have changed computer systems and collection agenciesTheir new computer system was unable to retain the old records and hence why it has no record of his old accountThe person he spoke with obviously was not there when they previously used our services.we have spoken with their office manager [redacted] and explained the current situation and she tried to retrieve the old records but was not successful We have closed the account and will notify the credit bureau to remove it from their records

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

thank you I will call [redacted] because I dont no y they put her in collecting if she got medicaid...thank u again I will call [redacted] I have reviewed the response made by the business in reference to complaint [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, J [redacted]

We will send you the itemized statement of the bill we received from the creditor for your records as wellUpon receipt of your check or money order, we will electronicly and manullay request the credit bureaus delete said recordWe will also provide you a copy of the request for deletionwe also will consider this matter closed

Contrary to [redacted] *laim a notice was sent to his home address of [redacted] on 8-22-and was successfully delivered according to the US Postal serviceNo response was received and we do not send out multiple notices for $outstanding balancesWe welcome ** [redacted] to call our office (1-800-860-9701) to resolve the matter or he may go to www.fidpay.com to resolve the debt onlineThe account number is [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint I [redacted] , and find that this resolution would be satisfactory to me I will wait until April 30th for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

WE APOLOGIZE FOR THE MISUNDERSTANDING THAT TOOK PLACE BETWEEN HER AND OUR ACCOUNT REPWE WILL BE SENDING HER A WRITTEN LETTER IN THE NEXT WEEK STATING THE ACCOUNTS SHE PAID WILL BE REMOVED FROM HER CREDITWE WILL ALSO SUSPEND THE OTHER ACCOUNTS FOR DAYSTHAT WILL GIVE HER AN OPPORTUNITY TO DECIDE WHAT TYPE OF ARRANGEMENT SHE WISHES TO MAKEIF SAID AGREEMENT IS ENTERED INTO, WE WILL ALSO REMOVE THOSE FROM HER CREDIT AS WELLI HAVE PLACED A HOLD ON HER ACCOUNTS UNTIL OCTOBER 30TH

I have spoken with our account rep and he does recall speaking with [redacted] about us calling a wrong numberHer number has been removed and we are in the process of pulling the conversation for review and if his tone was not cooperative, we will address that with himWe take all complaints serious and spend numerous hours covering proper tone and treating people with respect

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] Send me a statement through the mail, and I will send a check asapI will not pay over the phone by credit or debit, or check by phoneI will only pay by physical check in order to retain payment for my records I will even pay extra to cover postage if need be to cover the cost of sending me an invoice Once the item has been removed from my credit report, I will consider this closed

We will remove the account from his creditwe will notify the credit bureau and send him copies of the deletionit normally takes days for the credit bureaus to process />

As we have explained to [redacted] on numerous occasions, he has multiple accounts with multiple creditors, not just [redacted] sJust because something isnt showing on or at a certain credit bureau, doesn't mean its not owedWe gave *** *** a verbal list of accounts, dates of service and creditorthe only thing else we could ask our client to provide would be a detailed itemized statement, we will gather them from our client and mail them to him as soon as possiblle

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint I [redacted] and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.they need to remove this from my credit Regards, [redacted] ***

We will certainly honor Mr [redacted] 's request to not contact him at workWe were not aware it was inconvenient to reach him at his work number To clarify though, the FDCPA does allow a collector to contact a consumer at work

Fidelity has never disputed that [redacted] r has been in prison for a long timeWe are not privy to prison restrictions but must assume they are entitled to receive medical services like everyone else The charges are from [redacted] a medical providerWe are not permitted to know what type of servic [redacted] *eceived on that date due to privacy lawsI would imagine there is someone in the prison system that he can present this matter to in order to determine who and how it is going to be paid Whether the unpaid charges are the fault of [redacted] or someone in the prison we have no knowledge but came to us in his name due to [redacted] the patient and over the age of eighteen at the time of service

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] I reject their response because they gave me letter that is not an official letter to resolve this issue