Fidogear.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

My initial complaint resulted in a message from the business telling me they would send the product by a certain dateThat seemed to resolve the problem, but the date passed without a shipment, and I reopened my complaintThe product has now been sent, is satisfactory, and I have notified the businessI am now telling you that my issue has been resolved--thank you for your assistance

Hello ***,So very sorry for the delay With my husband deployed, it has taken longer than anticipated to get these orders out I'll get this order shipped out by Friday and will email you a shipping confirmation.My direct number is [redacted] Thank you for allowing us the chance to finish the order.TaraFidogear

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Thank you so much for your help getting this matter resolved I really appreciate it
Sincerely,
*** ***

Hello ***,Thank you for allowing us the opportunity to finish this order for you. It is scheduled to ship out tomorrow. Here is the USPS Tracking information: *** We will also be refunding your shipping costs for the inconvenience.If you have any further
questions, please call me directly at: 253-278-4823Tara B*** - Fidogear

Product was delivered via USPS on 9/1/

Hello ***,Thank you for allowing us the opportunity to finish this order. Your order will ship tomorrow via USPS Priority Mail: ***We will be refunding you your shipping and the cost of ribbon for your inconvenienceIf you have any further questions, please call:
***Thank you,Tara B*** - Fidogear

I am writing in response to complaint #*** I am satisfied with the response from the business Fidogear.com

Hello [redacted],So very sorry for the delay.  With my husband deployed, it has taken longer than anticipated to get these orders out.  I'll get this order shipped out by Friday and will email you a shipping confirmation.My direct number is [redacted].  Thank you for allowing us the...

chance to finish the order.TaraFidogear253.278.4823

My initial complaint resulted in a message from the business telling me they would send the product by a certain date. That seemed to resolve the problem, but the date passed without a shipment, and I reopened my complaint. The product has now been sent, is satisfactory, and I have notified the business. I am now telling you that my issue has been resolved--thank you for your assistance.

Hello Mrs. [redacted],I'd like to take this moment to apologize for our lack of communication regarding your order, this is not how we prefer to operate.As requested, we have gone ahead and refunding the purchase via PayPal.  PayPal transaction ID: [redacted]We have decided to send you the...

belt anyway.  We hope you don't mind.  It's an attempt to show you that we really do care about our customers.If you have any further questions or concerns you can reach me directly at: 253-278-4823Thank you,Tara B[redacted], Fidogear - 253-278-4823

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Good Morning [redacted],Thank you for working with me through Facebook messenger.  As discussed, your order will be shipping today.  Here is the USPS tracking number: [redacted]Expected delivery date: 6/10/2017Thank you again for your patience,TaraFidogear.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]