I've had an extremely poor experience since there has been a change in managementThe current property manager, Mellissa [redacted] , has not been helpful during my attempt to find a new tenant to take over my apartment in The Fairways located in Madison, WiI am a resident in the medical field who accepted a full time position in a hospital in MilwaukeeMy lease technically ends in July, so I contacted the former property managers at the end of March to talk about what my options and notify them of my moveI wanted to here options to help me with the situation of moving out a month earlierThe former managers were extremely helpful and gave me options because they understood that I was a very reliable and great tenantI pay my rent each month on time and have no history of property destruction or complaintsI have been marketing my apartment on my own since April 1st, and found someone to take overI escorted this potential new tenant to the leasing office early April where she received an application for my apartmentThis person submitted a $holding fee and submitted her applicationIn the interim of awaiting approval for the application, the new property manager, Mellissa, and other employees of the Fairways, took over and I was not notified about the change in managementMellissa was not aware of my situation and treated me as if I was an uneducated, under appreciated tenant when I spoke with her in person for the first timeMellissa has been rude and speaks with an aggressive tone whenever I question the status of the potential tenant or other questionsIt took the Fairways a month to approve an application and contact this potential tenant, which of course left for another apartment in another locationThe Fairways management neglected to maintain communication with my potential tenant and due to their neglect and lack of communication someone that was ready to sign a lease on the spot was lostSince this, I have been flexible and cooperative with Mellissa and the Faiways to try and have someone take over my apartmentI continue to market my apartment on my ownThe leasing office gives me the "go around" and is very vague about updating me with information regarding showings of my apartment and potential tenantsI have emailed the leasing office and I do not get any responsesThey promise that they will call me and update me, however I never receive those callsI have to call them every day and even go as far as go into the leasing office to figure out what is going on with my apartmentAll I am asking is to be released from this lease due to their atrocious organization and lack of communication with myself and past/future, potential tenantsThey are not showing any effort to help me and I feel as if they are taking advantage of meThus, I am writing this complaint hoping to be released from the lease due to their lack of management skills
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.] - If for any reason 50Twenty/Fiduciary decided to replace the stove top that should be my responsibility, when I left the apartment I made sure the stove was clean and there were no minor wears, also I had done a thorough cleaning of the apt after moving everything out making sure not to leave a dot since the apartment was new when I moved outI'd know fiduciary has a reputation for charging people unnecessarily when moving out but was hoping the 50Twenty would be an exception Also I never received a copy of the cleaning sheet/invoice that were attached to this message Regards, [redacted] ***
I've had an extremely poor experience since there has been a change in managementThe current property manager, Mellissa [redacted] , has not been helpful during my attempt to find a new tenant to take over my apartment in The Fairways located in Madison, WiI am a resident in the medical field who accepted a full time position in a hospital in MilwaukeeMy lease technically ends in July, so I contacted the former property managers at the end of March to talk about what my options and notify them of my moveI wanted to here options to help me with the situation of moving out a month earlierThe former managers were extremely helpful and gave me options because they understood that I was a very reliable and great tenantI pay my rent each month on time and have no history of property destruction or complaintsI have been marketing my apartment on my own since April 1st, and found someone to take overI escorted this potential new tenant to the leasing office early April where she received an application for my apartmentThis person submitted a $holding fee and submitted her applicationIn the interim of awaiting approval for the application, the new property manager, Mellissa, and other employees of the Fairways, took over and I was not notified about the change in managementMellissa was not aware of my situation and treated me as if I was an uneducated, under appreciated tenant when I spoke with her in person for the first timeMellissa has been rude and speaks with an aggressive tone whenever I question the status of the potential tenant or other questionsIt took the Fairways a month to approve an application and contact this potential tenant, which of course left for another apartment in another locationThe Fairways management neglected to maintain communication with my potential tenant and due to their neglect and lack of communication someone that was ready to sign a lease on the spot was lostSince this, I have been flexible and cooperative with Mellissa and the Faiways to try and have someone take over my apartmentI continue to market my apartment on my ownThe leasing office gives me the "go around" and is very vague about updating me with information regarding showings of my apartment and potential tenantsI have emailed the leasing office and I do not get any responsesThey promise that they will call me and update me, however I never receive those callsI have to call them every day and even go as far as go into the leasing office to figure out what is going on with my apartmentAll I am asking is to be released from this lease due to their atrocious organization and lack of communication with myself and past/future, potential tenantsThey are not showing any effort to help me and I feel as if they are taking advantage of meThus, I am writing this complaint hoping to be released from the lease due to their lack of management skills
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.] - If for any reason 50Twenty/Fiduciary decided to replace the stove top that should be my responsibility, when I left the apartment I made sure the stove was clean and there were no minor wears, also I had done a thorough cleaning of the apt after moving everything out making sure not to leave a dot since the apartment was new when I moved outI'd know fiduciary has a reputation for charging people unnecessarily when moving out but was hoping the 50Twenty would be an exception Also I never received a copy of the cleaning sheet/invoice that were attached to this message Regards, [redacted] ***