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Field Work

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Field Work Reviews (1)

Dear ***, I received your complaint via the form letter sent via the Revdex.com. Thanks for taking the time to send along the details of the problem. I do apologize as I can imagine this was a frustrating experience for you on top of taking time off from your job in an effort to
participate. I’ve spoken with the recruiter who initially screened you for the study, the supervisor (***) as well as ***, my Project Manager about the issue. The recruiter was clear in her instruction that the process of sending the photos was another step in determining your eligibility and that once we were able to review that, we would contact you if you qualifiedIncidentally, we had to go through dozens of photos for this study that unfortunately were not what our client was looking forThis is a pretty common exercise for us as more often than not, our participants are being asked to offer some type of verification to their purchasing habits. All this said, I truly am sorry that you set aside time under the assumption that you were confirmed. I read through your correspondence and see how thorough you were with your email and even offered an explanation as to why there was a delay. We appreciate participants like you and I say that with the utmost sincerity! If I could turn back the hands of time, I just wish you would have called after not having gotten a response to your confirmation email so we could have cleared things up prior to the actual research timeframe. We certainly never intend to waste anyone’s time and respect every minute we exchange with our participants and potential participantsIn hindsight, I can see how a simple email response could have offered more clarity and have reviewed this practice with *** as well to ensure we avoid this happening again. Thank you again for your time; we hope to retain you as a participant in our database and get you into a different project in the future! *** *** -- *** Albert | President Fieldwork Chicago - Ohare, Inc*** ** *** *** *** *** * *** ** ***
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Atlanta • Boston • Chicago-Downtown • Chicago-O’Hare • Chicago-Schaumburg Dallas • Denver • Fort Lee, NJ • LA-Orange County • Minneapolis • NY-Westchester Phoenix • San Francisco • Seattle-Downtown • Seattle-Kirkland • Anywhere NATIONAL RECRUITING • GLOBAL FIELD MANAGEMENT • ONLINE RESEARCH *** This e-mail message, including any attachments, may contain information that is confidentialThis message is intended to be conveyed only to the designated recipient(s)If you are not the intended recipient of this message, do not read it; please immediately notify the sender that you have received this message in error and delete this messageUnauthorized use, disclosure, dissemination, distribution or reproduction of this message or the information contained in this message or the taking of any action in reliance on it is strictly prohibited and may be unlawful

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Address: 8420 W Bryn Mawr Ave # 650, Chicago, Illinois, United States, 60631-3485

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