Fierce Fashions

[redacted] ordered legwarmers from my online boutique, When I shipped them out to the address that was listed in her [redacted] information and I e-mailed her the tracking numberI received a message from [redacted] a few days later that she had tracked the package and that she didn't recognize the address that the package had been shipped toI replied back that I would check my records and see if I had shipped it to the correct addressIt turns out that I did ship it to the correct address that was listed under her [redacted] infoI then wrote back to her, explaining that I did ship to the correct address, and she wrote back saying that was her old addressThen I said to her that I thought you didn't recognize the address, and this is why I [redacted] her name because she lied to me and I wanted see what type of person I was dealing withNever once did I threaten her in any wayI simply mention to her what my search had found about her[redacted] searches are public knowledge and I feel I was within my rights to research about who I was dealing with I had contacted [redacted] to let them know of the situation, and they told me that I had done everything correctlyI use [redacted] for my credit card processing, and their policy is to only ship to the address that is listed under a customers infoTo ship to any other address would void any protection for me through [redacted] [redacted] had also contacted [redacted] , and [redacted] had refunded her money even though she was found at fault for not updating her mailing address And as to [redacted] bring up that I did a background check on her, all I did was to [redacted] her name to see if she had tried doing something like this in the past, and she was convicted of another scam, in which she was sentenced to years probationI know people make mistakes, but I was only trying to protect myself, so as I see it, [redacted] has no one to blame for this but herselfIf the legwarmers were returned to me, I would be happy to send them to her, but like I said, she has already gotten a refund through [redacted] Also [redacted] was only blocked from my site after I had explained the address situation, and she became hostileI didn't want her to tarnish my perfect ratings on my site I pride myself on great customer service, I have a great relationship with [redacted] and have a great following on Instagram with many positive customer reviews Thank you [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I wasn't nor am I know now looking for anything from the seller but I just wanted her to know that in the future what was done was wrongDespite what a person background might have disclosed it has nothing to do with the issue at hand so learn how to treat a customer In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] [redacted]

Revdex.com:At this time, I have not been contacted by Fierce Fashions regarding complaint ID [redacted] .Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] When I notified the seller that I didn't receive the orderShe stated they she doesn't do any of her shipping that someone does it for her & the she would she & get back with meThen she sent me a message asking for my complete name & mailing address when I checked the tracking it stated delivered so I contacted my local postal service one I gave them the tracking number that's when I found out is was delivered out of their post office & giving the information of the post office that is was delivered from that's when I was informed it was delivered to my old addressI then called [redacted] & was informed that My current address was in fact on file but also so was my old address & since my old address was in the home slot that they can see where the misunderstanding may have taken place when the seller blocked me from her social site I sent a email stated how dishonest I felt that was & I would tell my friends that I told about her site of the customer service I have receivedNever once did I go on her site to tarnish her name nor her businessThat when she responded to my email about my pass criminal background stating that this is something I'm use to doing never once having any factual knowledge of my case nor my chargesThe point that I was trying to address that all of this was a honest mistakeNever once was I trying to defraud the seller nor get over on her about $but when she felt the need to keep stating my criminal background play a part of this transaction I felt that was wrong had nothing to do with this & totally uncalled for not that I am ashamed of my past because that's a thing of the pastI felt she should have dealt with the situation at hand & not tryi g look for a out I have all the emails that we exchanged if you need more information to get a better idea of why I'm making this complaint to under stand The customer service was beyond poor & to hope the seller see where things went wrong to prevent anyone else having to go thru what I had to In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] [redacted]

This is in response to complaint ID# [redacted] As stated in my previous response, [redacted] had failed to update her [redacted] information, and as per [redacted] I had done the correct thingI had shipped the item to the address that [redacted] had on fileWhen she had contacted me to resend another item to her new address, I felt it was within my rights to do a search of her name and address just to make sure there was no history of her doing the same thingThat is when I found information of another scam that she was involved in [redacted] She was involved in selling fake nursing certificatesIf I had gotten the item back, I would have gladly shipped it to her new address, but it never came backSo in my eyes, I felt that something strange was going on [redacted] had refunded [redacted] her money, so I don't know what else she is looking for from meI am a small business and I'm just starting out so I felt the need to protect myself and my business Please see the [redacted] Email below [redacted] ** [redacted] [redacted] [redacted] ** [redacted] [redacted] ---------- Forwarded message ---------- From: Date: Mon, Jul 7, at 12:PM Subject: Resolution of Buyer Complaint Case # PP-003-257-623- To: [email protected] ---------------------------------------------------------------------- Resolution of Buyer Complaint Case # PP-003-257-623- ---------------------------------------------------------------------- Dear Sarah Lederer, After careful consideration of this case, we've decided in favor of the buyer [redacted] has determined the buyer should receive a refund Due to the unique circumstances of the claim, and your [redacted] account history, we will refund the buyer on your behalf Your account will not be debited ----------------------------------- Transaction Details ----------------------------------- Buyer's name: [redacted] Foreman Buyer's email: [redacted] [email protected] Transaction ID: 8V962227D2543773X Transaction date: Jun 14, Transaction amount: $USD Invoice ID: Your transaction ID: 8GG780012M615363T Case number: PP-003-257-623- Refund amount: $USD Thank you for your cooperation Sincerely, [redacted] ---------------------------------------------------------------------- Help Center:https://www[redacted] .com/us/cgi-bin/helpweb?cmd=_help Security Center:https://www[redacted] .com/us/security This email was sent by an automated system, so if you reply, nobody will see itTo get in touch with us, log in to your account and click "Contact Us" at the bottom of any page Copyright © [redacted] , IncAll rights reserved [redacted] is located at NFirst St., San Jose, CA [redacted] Email ID PP- 15e6935d2f

Revdex.com:At this time, I have not been contacted by Fierce Fashions regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 
I wasn't nor am I know now looking for anything from the seller but I just wanted her to know that in the future what was done was wrong. Despite what a person background might have disclosed it has nothing to do with the issue at hand so learn how to treat a customer 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted] [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 
When I notified the seller that I didn't receive the order. She stated they she doesn't do any of her shipping that someone does it for her & the she would she & get back with me. Then she sent me a message asking for my complete name & mailing address when I checked the tracking it stated delivered so I contacted my local postal service one I gave them the tracking number that's when I found out is was delivered out of their post office & giving the information of the post office that is was delivered from that's when I was informed it was delivered to my old address. I then called [redacted] & was informed that My current address was in fact on file but also so was my old address & since my old address was in the home slot that they can see where the misunderstanding may have taken place.
when the seller blocked me from her social site I sent a email stated how dishonest I felt that was & I would tell my friends that I told about her site of the customer service I have received. Never once did I go on her site to tarnish her name nor her business. That when she responded to my email about my pass criminal background stating that this is something I'm use to doing never once having any factual knowledge of my case nor my charges. The point that I was trying to address that all of this was a honest mistake. Never once was I trying to defraud the seller nor get over on her about $21.00 but when she felt the need to keep stating my criminal background play a part of this transaction I felt that was wrong had nothing to do with this & totally uncalled for not that I am ashamed of my past because that's a thing of the past. I felt she should have dealt with the situation at hand & not tryi g look for a out....
I have all the emails that we exchanged if you need more information to get a better idea of why I'm making this complaint to under stand The customer service was beyond poor & to hope the seller see where things went wrong to prevent anyone else having to go thru what I had to  
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

[redacted] ordered legwarmers from my online boutique, When I shipped them out to the address that was listed in her [redacted] information and I e-mailed her the tracking number. I received a message from [redacted] a few days later that she had tracked the package and that she didn't recognize the address...

that the package had been shipped to. I replied back that I would check my records and see if I had shipped it to the correct address. It turns out that I did ship it to the correct address that was listed under her [redacted] info. I then wrote back to her, explaining that I did ship to the correct address, and she wrote back saying that was her old address. Then I said to her that I thought you didn't recognize the address, and this is why I [redacted] her name because she lied to me and I wanted see what type of person I was dealing with. Never once did I threaten her in any way. I simply mention to her what my search had found about her.[redacted] searches are public knowledge and I feel I was within my rights to research about who I was dealing with.
I had contacted [redacted] to let them know of the situation, and they told me that I had done everything correctly. I use [redacted] for my credit card processing, and their policy is to only ship to the address that is listed under a customers info. To ship to any other address would void any protection for me through [redacted].
[redacted] had also contacted [redacted], and [redacted] had refunded her money even though she was found at fault for not updating her mailing address. 
And as to [redacted] bring up that I did a background check on her, all I did was to [redacted] her name to see if she had tried doing something like this in the past, and she was convicted of another scam, in which she was sentenced to 3 years probation. I know people make mistakes, but I was only trying to protect myself, so as I see it, [redacted] has no one to blame for this but herself. If the legwarmers were returned to me, I would be happy to send them to her, but like I said, she has already gotten a refund through [redacted]. 
Also [redacted] was only blocked from my site after I had explained the address situation, and she became hostile. I didn't want her to tarnish my perfect ratings on my site.
I pride myself on great customer service, I have a great relationship with [redacted] and have a great following on Instagram with many positive customer reviews.
Thank you
[redacted]

This is in response to complaint ID#[redacted].
As stated in my previous response, [redacted] had failed to update her [redacted] information, and as per [redacted] I had done the correct thing. I had shipped the item to the address that [redacted] had on file. When she had contacted me to resend another item to her new address, I felt it was within my rights to do a search of her name and address just to make sure there was no history of her doing the same thing. That is when I found information of another scam that she was involved in. [redacted]  She was involved in selling fake nursing certificates. If I had gotten the item back, I would have gladly shipped it to her new address, but it never came back. So in my eyes, I felt that something strange was going on. 
[redacted] had refunded [redacted] her money, so I don't know what else she is looking for from me. I am a small business and I'm just starting out so I felt the need to protect myself and my business.
 
Please see the [redacted] Email below.
 
 
[redacted]
              
               [redacted]
                    [redacted] 
 [redacted]
         [redacted]
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
---------- Forwarded message ----------
From: <service@[redacted].com>
Date: Mon, Jul 7, 2014 at 12:15 PM
Subject: Resolution of Buyer Complaint Case # PP-003-257-623-422
To: [email protected]
----------------------------------------------------------------------
Resolution of Buyer Complaint Case # PP-003-257-623-422
----------------------------------------------------------------------
Dear Sarah Lederer,
After careful consideration of this case, we've decided in favor of the
buyer.
[redacted] has determined the buyer should receive a refund.  Due to the unique
circumstances of the claim, and your [redacted] account history, we will refund
the buyer on your behalf.  Your account will not be debited.
-----------------------------------
Transaction Details
-----------------------------------
Buyer's name: [redacted] Foreman
Buyer's email: [redacted][email protected]
Transaction ID: 8V962227D2543773X
Transaction date: Jun 14, 2014
Transaction amount: $21.00 USD
Invoice ID: 3050709500000062
Your transaction ID: 8GG780012M615363T
Case number: PP-003-257-623-422
Refund amount: $0.00 USD
Thank you for your cooperation.
Sincerely,
[redacted]
----------------------------------------------------------------------
Help Center:https://www.[redacted].com/us/cgi-bin/helpweb?cmd=_help
Security Center:https://www.[redacted].com/us/security
This email was sent by an automated system, so if you reply, nobody will
see it. To get in touch with us, log in to your account and click "Contact
Us" at the bottom of any page.
Copyright © 2014 [redacted], Inc. All rights reserved. [redacted] is located at
2211 N. First St., San Jose, CA 95131.
[redacted] Email ID  PP1034 - 15e6935d2f073

Review: I order a item from this on line boutique. I made my payment thru [redacted] it was a Pre order item once the item was to be shipped I got a email alerting me that my package was ship long story short [redacted] had my old address & well as my new address on fail but the package was sent to my old address when I contacted the seller to let her know that the package was shipped to the wrong address she blocked me for her online boutique did a back ground check on me & starting making threats it's a Lo g story I have the emails that was sent to me from here threading me this lady have all my information name address etc.Desired Settlement: I would like to speak with someone to explain more in detail

Business

Response:

[redacted] ordered legwarmers from my online boutique, When I shipped them out to the address that was listed in her [redacted] information and I e-mailed her the tracking number. I received a message from [redacted] a few days later that she had tracked the package and that she didn't recognize the address that the package had been shipped to. I replied back that I would check my records and see if I had shipped it to the correct address. It turns out that I did ship it to the correct address that was listed under her [redacted] info. I then wrote back to her, explaining that I did ship to the correct address, and she wrote back saying that was her old address. Then I said to her that I thought you didn't recognize the address, and this is why I [redacted] her name because she lied to me and I wanted see what type of person I was dealing with. Never once did I threaten her in any way. I simply mention to her what my search had found about her.[redacted] searches are public knowledge and I feel I was within my rights to research about who I was dealing with.

I had contacted [redacted] to let them know of the situation, and they told me that I had done everything correctly. I use [redacted] for my credit card processing, and their policy is to only ship to the address that is listed under a customers info. To ship to any other address would void any protection for me through [redacted].

[redacted] had also contacted [redacted], and [redacted] had refunded her money even though she was found at fault for not updating her mailing address.

And as to [redacted] bring up that I did a background check on her, all I did was to [redacted] her name to see if she had tried doing something like this in the past, and she was convicted of another scam, in which she was sentenced to 3 years probation. I know people make mistakes, but I was only trying to protect myself, so as I see it, [redacted] has no one to blame for this but herself. If the legwarmers were returned to me, I would be happy to send them to her, but like I said, she has already gotten a refund through [redacted].

Also [redacted] was only blocked from my site after I had explained the address situation, and she became hostile. I didn't want her to tarnish my perfect ratings on my site.

I pride myself on great customer service, I have a great relationship with [redacted] and have a great following on Instagram with many positive customer reviews.

Thank you

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

When I notified the seller that I didn't receive the order. She stated they she doesn't do any of her shipping that someone does it for her & the she would she & get back with me. Then she sent me a message asking for my complete name & mailing address when I checked the tracking it stated delivered so I contacted my local postal service one I gave them the tracking number that's when I found out is was delivered out of their post office & giving the information of the post office that is was delivered from that's when I was informed it was delivered to my old address. I then called [redacted] & was informed that My current address was in fact on file but also so was my old address & since my old address was in the home slot that they can see where the misunderstanding may have taken place.

when the seller blocked me from her social site I sent a email stated how dishonest I felt that was & I would tell my friends that I told about her site of the customer service I have received. Never once did I go on her site to tarnish her name nor her business. That when she responded to my email about my pass criminal background stating that this is something I'm use to doing never once having any factual knowledge of my case nor my charges. The point that I was trying to address that all of this was a honest mistake. Never once was I trying to defraud the seller nor get over on her about $21.00 but when she felt the need to keep stating my criminal background play a part of this transaction I felt that was wrong had nothing to do with this & totally uncalled for not that I am ashamed of my past because that's a thing of the past. I felt she should have dealt with the situation at hand & not tryi g look for a out....

I have all the emails that we exchanged if you need more information to get a better idea of why I'm making this complaint to under stand The customer service was beyond poor & to hope the seller see where things went wrong to prevent anyone else having to go thru what I had to

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

This is in response to complaint ID#[redacted].

As stated in my previous response, [redacted] had failed to update her [redacted] information, and as per [redacted] I had done the correct thing. I had shipped the item to the address that [redacted] had on file. When she had contacted me to resend another item to her new address, I felt it was within my rights to do a search of her name and address just to make sure there was no history of her doing the same thing. That is when I found information of another scam that she was involved in. [redacted] She was involved in selling fake nursing certificates. If I had gotten the item back, I would have gladly shipped it to her new address, but it never came back. So in my eyes, I felt that something strange was going on.

[redacted] had refunded [redacted] her money, so I don't know what else she is looking for from me. I am a small business and I'm just starting out so I felt the need to protect myself and my business.

Please see the [redacted] Email below.

[redacted]

---------- Forwarded message ----------

From: <service@[redacted].com>

Date: Mon, Jul 7, 2014 at 12:15 PM

Subject: Resolution of Buyer Complaint Case # PP-003-257-623-422

To: [email protected]

----------------------------------------------------------------------

Resolution of Buyer Complaint Case # PP-003-257-623-422

----------------------------------------------------------------------

Dear Sarah Lederer,

After careful consideration of this case, we've decided in favor of the

buyer.

[redacted] has determined the buyer should receive a refund. Due to the unique

circumstances of the claim, and your [redacted] account history, we will refund

the buyer on your behalf. Your account will not be debited.

-----------------------------------

Transaction Details

-----------------------------------

Buyer's name: [redacted] Foreman

Buyer's email: [redacted][email protected]

Transaction ID: 8V962227D2543773X

Transaction date: Jun 14, 2014

Transaction amount: $21.00 USD

Invoice ID: 3050709500000062

Your transaction ID: 8GG780012M615363T

Case number: PP-003-257-623-422

Refund amount: $0.00 USD

Thank you for your cooperation.

Sincerely,

----------------------------------------------------------------------

Help Center:

https://www.[redacted].com/us/cgi-bin/helpweb?cmd=_help

Security Center:

https://www.[redacted].com/us/security

This email was sent by an automated system, so if you reply, nobody will

see it. To get in touch with us, log in to your account and click "Contact

Us" at the bottom of any page.

Copyright © 2014 [redacted], Inc. All rights reserved. [redacted] is located at

2211 N. First St., San Jose, CA 95131.

[redacted] Email ID PP1034 - 15e6935d2f073

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

I wasn't nor am I know now looking for anything from the seller but I just wanted her to know that in the future what was done was wrong. Despite what a person background might have disclosed it has nothing to do with the issue at hand so learn how to treat a customer

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,