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Fiesta Latina Restaurant

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Fiesta Latina Restaurant Reviews (5)

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Cincinnati Revdex.com E4th Suite Cincinnati, OH Dear Revdex.com, In regards to Case ID ***, the customer had emaiied us on 3/6/and had inquired as to why her order only included chairs when she had placed an order with us and had assumed that she would receive chairs because an "pack"
icon had initially appeared on ***We explained to her that several weeks prior we had changed to unit pricing in order to comply with a new mandate by *** that we remove all pack iconsWe had pushed out a new image several weeks prior to her order and our own website showed an image of a chair that did not show an 8-pack iconIn addition, we were very clear in our language that the price was for chair only after she had clicked on the *** Ad and was on our websiteGoogie had not updated the initial image on their end after they had been instructed to remove it well in advance of this sale, Nevertheless, we were in compliance at the time of this order and the customer still placed it even though everything on our site indicated unit pricingI had previously responded to *** *** inquiry on 3/6/and explained that this was a circumstance beyond our controlWe cannot provide chairs for $plus $in shipping when her actual price should have been $for the chairs and $in shippingif she would like to send the chairs back to us, we can refund her money or we can make her an offer to purchase the chairs at a more reasonable discountSincerely, Ben K.President SCHOOLSin

I feel Schoolsin should be responsible for feeling this order, do to the add that was advertised on *** 8pack of chairs at 16.25.that's why made the order.To me this is advertising I ordered 7pack @this PriceWhen the order come, I called them in mins and was told ***, it was a old addThey asked me to send them a copy of this ,which I did, the next day it was down.They should send me the chairs as I asked,I feel they are wrong

These chairs are shipped directly from the manufacturer.  They provided new pricing at the beginning of the year and the pricing they provided was incorrect for this item.  It took some time to resolve but they and we are going to honor the pricing on this chair for this order.  Any...

orders beyond this will be at the correct price as advertised on the site.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. 
Regards,
[redacted]

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Address: 3901 Williams Blvd Suite 1, Kenner, Ohio, United States, 70065

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