Initial Business Response / [redacted] (1000, 5, 2015/04/03) */ We parted ways with a representative from our companyAfter reestablishing contact with the homeowner the work was scheduled immediately and completed promptlyHomeowner is very pleased with the quality of work
Initial Business Response / [redacted] (1000, 5, 2015/04/30) */ Our company takes full responsibility for the homeowner's issue with her guttersThe claims specialist mentioned did not last long with our company and has long since been well removedWe apologize for any inconvenience to our homeownerWhen this matter came to my attention, I called the homeowner right away and was at her house within about 1/hourThen immediately, I called our gutter specialists and they were at the house about hours later and made the proper adjustments immediately and installed new over sized downspoutsWhile performing the work, we noticed debris in some of the gutters & downspouts so we checked and cleaned all of themThe homeowner, who I very much enjoyed meeting, seemed very pleased with our work and response time and we both presided over the ongoing work togetherWe are both now anxiously awaiting a heavy rain storm to see the improvements madeI am 100% confident the homeowner is now satisfied and always will be satisfied with our company Regards; [redacted] , President Fiji Construction, Inc
Initial Business Response / [redacted] (1000, 5, 2015/05/15) */ After discussing the repair with the homeowner, which did stop the leak, we did further research and we were able to find some materials that more closely match the existing shingles. After showing a sample of these shingles to the... homeowner, he stated that he was happy with that color selection and initialed our paperwork confirming his approval. The work has been completed and we trust this should bring this matter to a satisfactory conclusion.
Kevin (Fiji Sales Manager) came by my house and asked if he could inspect my roof for hail damageHe was so professional I finally said yesHe found damage and helped me file a claimInsurance company sent an inspector and agreed with KevinI was so leery of being scammed that I had Kevin show me jobs they had completedI went to their office and met their President and their Production ManagerThey were very professional and made me feel very comfortableI agreed to let them replace the roofI am extremely happy I had them do the workI have a new roof that will outlast meThey replaced my current vents with a ridge vent and put end caps on the ends of my peaks which were not on my current roofThey replaced the roofs on my sheds and also replaced some rotten wood on one of the shedsKevin and the production manager Adam were at the house checking that everything was going fine and that I was happy with the workThe crew was great; did the job in two days and cleaned up after themselvesI did not find any debris after they leftKevin even came back a day later and did another inspection for debrisThey are great contractors and I would highly recommend them
Initial Business Response / [redacted] (1000, 5, 2015/04/03) */ We parted ways with a representative from our companyAfter reestablishing contact with the homeowner the work was scheduled immediately and completed promptlyHomeowner is very pleased with the quality of work
Initial Business Response / [redacted] (1000, 5, 2015/04/30) */ Our company takes full responsibility for the homeowner's issue with her guttersThe claims specialist mentioned did not last long with our company and has long since been well removedWe apologize for any inconvenience to our homeownerWhen this matter came to my attention, I called the homeowner right away and was at her house within about 1/hourThen immediately, I called our gutter specialists and they were at the house about hours later and made the proper adjustments immediately and installed new over sized downspoutsWhile performing the work, we noticed debris in some of the gutters & downspouts so we checked and cleaned all of themThe homeowner, who I very much enjoyed meeting, seemed very pleased with our work and response time and we both presided over the ongoing work togetherWe are both now anxiously awaiting a heavy rain storm to see the improvements madeI am 100% confident the homeowner is now satisfied and always will be satisfied with our company Regards; [redacted] , President Fiji Construction, Inc
Initial Business Response / [redacted] (1000, 5, 2015/05/15) */ After discussing the repair with the homeowner, which did stop the leak, we did further research and we were able to find some materials that more closely match the existing shingles. After showing a sample of these shingles to the... homeowner, he stated that he was happy with that color selection and initialed our paperwork confirming his approval. The work has been completed and we trust this should bring this matter to a satisfactory conclusion.
Kevin (Fiji Sales Manager) came by my house and asked if he could inspect my roof for hail damageHe was so professional I finally said yesHe found damage and helped me file a claimInsurance company sent an inspector and agreed with KevinI was so leery of being scammed that I had Kevin show me jobs they had completedI went to their office and met their President and their Production ManagerThey were very professional and made me feel very comfortableI agreed to let them replace the roofI am extremely happy I had them do the workI have a new roof that will outlast meThey replaced my current vents with a ridge vent and put end caps on the ends of my peaks which were not on my current roofThey replaced the roofs on my sheds and also replaced some rotten wood on one of the shedsKevin and the production manager Adam were at the house checking that everything was going fine and that I was happy with the workThe crew was great; did the job in two days and cleaned up after themselvesI did not find any debris after they leftKevin even came back a day later and did another inspection for debrisThey are great contractors and I would highly recommend them