Filling Station Pub and Grill

Filling Station Pub and Grill
Miramar Road
San Diego Ca
Revdex.com Of San Diego
ID:***
Dear *** ***, regarding this case, the fact was: this customer with her friends visited our establishment on Aug
at 10:46pmTap started at 11:was closed at 1:17amShe purchased drinks from my employee *** *** who is reliable employee, the details are on the receipts,please see attachement with the details and Ms.***'s signature
Also sissy's entertainment is the corporation, filling station is the actual establishmentFilling Station (sissy's entertainment) never over charged her neither stealing from her
Thank you for your time
***
*** ***

Review: I wen't here for a few hours and had a tab, which I paid and closed at the end of the night. The next day I saw 2 charges on my bank account listed under "sissys entertainment" which I had no idea what it was, so I called my bank. They informed me that it was the same place I had been, but it was the management name of the bar. I had to cancel my bank card after I received multiple unauthorized transactions made by this establishment on my card. The bank notified me that my card was being hand keyed not swiped which meant that whoever was doing it had my card info written down or obtained. They had to write down the card number and the exp. date as well as the CVC code. So they got my info when I left my card there for my open tab and went on a fraud spree making other bar purchases throughout the night. They were making the purchases at the bar in question and hand keying it in. So it is obvious that it is someone at this establishment doing it.Desired Settlement: I would like a refund for my original tab amount. I don't feel that I should have to pay a place to steal my money. It is very concerning that a place would tolerate this kind of behavior. I would also like an apology for all the trouble this has caused me. I leave town Thursday and am not having to deal with not having a bank card while I am traveling. It is very stressful.

Business

Response:

Filling Station Pub and Grill

9522 Miramar Road

San Diego Ca 92126

Revdex.com Of San Diego

ID:[redacted]

Dear [redacted], regarding this case, the fact was: this customer with her friends visited our establishment on Aug 1.2014 at 10:46pm. Tap started at 11:06 was closed at 1:17am. She purchased drinks from my employee [redacted] who is reliable employee, the details are on the receipts,please see attachement with the details and Ms.[redacted]'s signature.

Also sissy's entertainment is the corporation, filling station is the actual establishment. Filling Station (sissy's entertainment) never over charged her neither stealing from her.

Thank you for your time