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Filters Plus Ltd(previous owner)

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Filters Plus Ltd(previous owner) Reviews (4)

Complaint: [redacted] I am rejecting this response because: I havent recived any check or call from the insured company the only thing they told me was that the re issued another check I called and they told me I couldnt get any further information its been wks since they re issued a check what do I do next # [redacted] thats my complaint # I dont know what do do its been to much already and ive asked to speak to a supervisor and they say there always busy Regards, [redacted]

We are in receipt of your March 5th, correspondence sent to National Unity Insurance Company referencing the captioned case number from Brock [redacted] The Littleton Group is the third party claim administrator for National Unity Insurance CompanyWe have investigated this claim and the service concern raised by Mr [redacted] The delay in processing this claim for the [redacted] 's has been investigated and resolvedWe contacted Ms [redacted] by phone on March 9, letting her know of this resolution and that a check in payment of their damages will be mailed to them on March 11, This payment, in the sum of $1,321.78, represents their vehicle damages based upon our inspection of their vehiclePlease let us know if you have any questions regarding this matter

Revdex.com Attention: [redacted] RE: Claim Number: [redacted] Revdex.com ID Number: [redacted] Ms***, Thank you for allowing us the opportunity to response on behalf of National Unity Insurance CompanyThe complainant had an auto accident with a National Unity policyholder and presented a claim for damages to her vehicleWe assessed the damage to the complainant’s vehicle and issued payment to her and the body shop she identified as her shop of choiceWhen she received the 2-party check, she inquired as to why we couldn’t issue payment directly to herWe informed her that since there was a lien on record for her vehicle, we were obligated to protect the lienholder’s interest as well as her ownShe responded that she had paid off the lien some time ago and requested we re-issue payment directly to herBecause the lienholder was still on record through TXDOT as having an active lien on the vehicle, we requested she provide a copy of the title to her vehicle showing that the lienholder no longer had an interest in the vehicle The complainant did so on May 25th and payment was reissued to her directlySincerely, [redacted] Vice President Claims

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meJust that I had already updaated my adress the first time they had send the second check to and they toldme they only updated the check adress not the the one in my file its ridiculous and try to appologize for callibg and calling and they hanged up the line on me that lady cristine is really rude Regards, [redacted]

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