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Final Look Editing

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Final Look Editing Reviews (2)

Initial Business Response / [redacted] (1000, 8, 2016/04/18) */ Mr. [redacted] and I entered into a verbal agreement that I would edit a book that had already been printed. He provided both the hard copy and the electronic file. He also paid half of the money agreed upon up front as agreed. There was months of... no communication from Mr. [redacted] who reported that he was not getting me correspondence. After I had already completed the first rounds of edits Mr. [redacted] claimed that he no longer wanted to pursue the book. It was explained to Mr. [redacted] that the work had already been completed. He became threatening and aggressive and I removed/blocked him from my Facebook account and my phone. He contacted my family members yelling and leaving horrible threatening messages. He has gone from leaving calm and patient messages to threatening ones both verbally and in writing. Mr. [redacted] fails to understand my business as he thinks that I publish books which I do not. I have agreed to return Mr. [redacted] 's property once he pays the amount owed in full. My company does not offer refunds and this was explained verbally once he sent his work to be edited. Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/04/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) I don't accept the response from miss. [redacted] because she is not telling the truth. First of all she was supposed to send me the edited version so that I can review it then I would pay her the remainder off money base on our agreement.second I contacted miss [redacted] sister's husband to see if he could help me locate her when she stop responding to my tex and phone calls.Also,I would like for miss [redacted] to prove where I was agressive towards her. As a mater of fact, I have all the conversation we had through text messaging and the only reason why I mention not to bother with the editing is because miss [redacted] keeps on telling me that my email and phone number weren't working so she can't contact me.Finally, without my aproval miss [redacted] gave my manuscripts to a UCLA student to complete. Final Business Response / [redacted] (4000, 12, 2016/04/19) */ Mr. [redacted] did not need to be consulted prior to giving the manuscript as the person that reviewed it is a part of the Final Look Editing business. I have no way to provide transcripts of Mr. [redacted] 's voicemail messages but I can get a written statement from my Brother in Law whom is a Police Officer with LAPD if needed. However my time is valuable and I will no longer be in communication regarding this issue. I am regretful that Mr. [redacted] and I are unable to reach an understanding. Final Consumer Response / [redacted] (4200, 14, 2016/04/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) Also,miss. [redacted] states that she gave the manuscript to another person who works for final Look Editing but I still didn't receive a copy to review for myself. I even suggest to miss. [redacted] that since she's the only one having problem contacting me through phone and email,she MUST send me the product through certified mail and she did not respond.

Initial Business Response /* (1000, 8, 2016/04/18) */
Mr. [redacted] and I entered into a verbal agreement that I would edit a book that had already been printed. He provided both the hard copy and the electronic file. He also paid half of the money agreed upon up front as agreed. There was months of...

no communication from Mr. [redacted] who reported that he was not getting me correspondence. After I had already completed the first rounds of edits Mr. [redacted] claimed that he no longer wanted to pursue the book. It was explained to Mr. [redacted] that the work had already been completed. He became threatening and aggressive and I removed/blocked him from my Facebook account and my phone. He contacted my family members yelling and leaving horrible threatening messages. He has gone from leaving calm and patient messages to threatening ones both verbally and in writing. Mr. [redacted] fails to understand my business as he thinks that I publish books which I do not. I have agreed to return Mr. [redacted]'s property once he pays the amount owed in full. My company does not offer refunds and this was explained verbally once he sent his work to be edited.
Initial Consumer Rebuttal /* (3000, 10, 2016/04/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I don't accept the response from miss. [redacted] because she is not telling the truth. First of all she was supposed to send me the edited version so that I can review it then I would pay her the remainder off money base on our agreement.second I contacted miss [redacted] sister's husband to see if he could help me locate her when she stop responding to my tex and phone calls.Also,I would like for miss [redacted] to prove where I was agressive towards her. As a mater of fact, I have all the conversation we had through text messaging and the only reason why I mention not to bother with the editing is because miss [redacted] keeps on telling me that my email and phone number weren't working so she can't contact me.Finally, without my aproval miss [redacted] gave my manuscripts to a UCLA student to complete.
Final Business Response /* (4000, 12, 2016/04/19) */
Mr. [redacted] did not need to be consulted prior to giving the manuscript as the person that reviewed it is a part of the Final Look Editing business. I have no way to provide transcripts of Mr. [redacted]'s voicemail messages but I can get a written statement from my Brother in Law whom is a Police Officer with LAPD if needed. However my time is valuable and I will no longer be in communication regarding this issue. I am regretful that Mr. [redacted] and I are unable to reach an understanding.
Final Consumer Response /* (4200, 14, 2016/04/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Also,miss. [redacted] states that she gave the manuscript to another person who works for final Look Editing but I still didn't receive a copy to review for myself. I even suggest to miss.[redacted] that since she's the only one having problem contacting me through phone and email,she MUST send me the product through certified mail and she did not respond.

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Address: 1931 E Gettysburg Ave, Fresno, California, United States, 93726-0218

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