In response to the claim filed regarding two packages containing quantities less than stated or advertised We apologize for the issue noted and want to ensure the concerned individual that we take every claim seriouslyWe have processes in place to package our products in the correct packaging and with the proper amount inside the packageHowever, we sell our products to distributors and not directly to the eventual end userThis product may have been shorted during this transfer and eventual sale We wil contact the concerned party noted on this complaint and stand behind our products and make arrangements for a refund or reimbursement appropriate Sincerely, Tech Support, Gardner Bender
In response to the claim filed regarding two packages containing quantities less than stated or advertised We apologize for the issue noted and want to ensure the concerned individual that we take every claim seriouslyWe have processes in place to package our products in the correct packaging and with the proper amount inside the packageHowever, we sell our products to distributors and not directly to the eventual end userThis product may have been shorted during this transfer and eventual sale We wil contact the concerned party noted on this complaint and stand behind our products and make arrangements for a refund or reimbursement appropriate Sincerely, Tech Support, Gardner Bender