[redacted] , just to clarify , you must understand that we are not refunding you any difference for the booking since this rate is only for Travel Agencies that books like rooms per week and it’s not an individual rate as mentioned in our telephone conversation , the invoice provided to you was the wholesalers invoice and it was provided to you by mistake The hotel doesn't sell this rate to individuals , the approved credit will be removed due to this kind of complaint Thank youAdam G***
Dear ***/Revdex.com Team, Thank you so much for your email , As for the official housing I would like to explain to you something , our company’s name as you can see it it’s Global Housing Corporation what we do is we accept hotel reservation near to the convention center as any travel agency and we never said we are the official housing or affiliated with the official housing and we never included anything related to the convention centers such as pictures , signatures ..etc and we actually accept hotel reservation for any kind of reservations not only trade shows if you go online and check a famous website like [redacted] you will find an advertising saying : Search hotels near Las Vegas Convention Center / Featured hotels near Las Vegas Convention Center as the following link [redacted] That doesn’t make them the official housing corporation for any conference as the end they are just a travel agency !! That’s exactly what we do , we inform our customer that we are accepting hotel reservation near to the convention centers and we provide them with the room rate and if they accepted that then we make the reservation for them , also note in all our documents we never mentioned that we are the official housing corporation for a conference .We hope that you understand the whole situation now .Please let me know if I can be of any further assistance!Best regards,Adam G***Customer Relations LeadGlobal Housing Corp
The booking have a deadline as per agreement and brandi requested the change in a deadline , when she knew that the change won't happen she started insulting us with bad words verbally and written in the emails .We have all documents and emails to prove the charges Thank youAdam G***
Hi,the rooms was originally booked under our company’s account since the customer didn't provide the names and now she is blaming us that the rooms wasn't originally in the geust names which she didn't provideWe made the reservation , we confirmed the rooms , we sent the confirmaiton number to the client and now she is blaming us that we didn't book the rooms under the guest names since Feb while we don't have access to know her guest names except when she sent the names on April **,so she is actually complaining about something was missing from her side !I'm willing to share all your emails , confirmation numbers for the hotel rooms booked and the signed agreement if Revdex.com will allow me to do thatThe rooms are confirmed with the Front Desk , Miss S [redacted] , Mr.R [redacted] and everyone at the Reservation Department , but [redacted] just wanted to cancel and get the deposit back while she signed an agreement that the deposit is nonrefundable but she just wanted to dispute to get the money and not honoring the agreement .I kindly ask someone from the Revdex.com to provide an email address to show the emails from [redacted] and show everyone the truth against her complaint Thank you!Adam G***
RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: A refund has not been issued In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
At this time, I have been contacted directly by Global Housing Services Corporation regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] Global Housing continues to insist that our company use them in the future in order to exhaust monies already collected by themWe cannot accept that as a remedy because we will never do business with them againWe simply require a refund and then our dealings with them can be finalAdam G [redacted] and Stave M [redacted] at Global Housing have been unwilling to refund our deposit despite the contract stating that no penalties would be accessed if we cancelled or changed plans up to two weeks prior to our intended bookingWe are well within our limits as the conventions is in February of In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] There was no signed agreementI did not sign anything for this reservationI had a previous reservation that I did in fact complete contract and signed the contract, and did authorize my credit cardThis specific reservation however I did notThis company is dishonest and a fraudThey used my credit card from a previous reservation without my consent verbally or in writing as I refused to sign the agreement for the Houston Alott stayThere is no signed contract and he is lying In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has not been resolved Sincerely, [redacted]
[redacted] , just to clarify , you must understand that we are not refunding you any difference for the booking since this rate is only for Travel Agencies that books like rooms per week and it’s not an individual rate as mentioned in our telephone conversation , the invoice provided to you was the wholesalers invoice and it was provided to you by mistake The hotel doesn't sell this rate to individuals , the approved credit will be removed due to this kind of complaint Thank youAdam G***
Dear ***/Revdex.com Team, Thank you so much for your email , As for the official housing I would like to explain to you something , our company’s name as you can see it it’s Global Housing Corporation what we do is we accept hotel reservation near to the convention center as any travel agency and we never said we are the official housing or affiliated with the official housing and we never included anything related to the convention centers such as pictures , signatures ..etc and we actually accept hotel reservation for any kind of reservations not only trade shows if you go online and check a famous website like [redacted] you will find an advertising saying : Search hotels near Las Vegas Convention Center / Featured hotels near Las Vegas Convention Center as the following link [redacted] That doesn’t make them the official housing corporation for any conference as the end they are just a travel agency !! That’s exactly what we do , we inform our customer that we are accepting hotel reservation near to the convention centers and we provide them with the room rate and if they accepted that then we make the reservation for them , also note in all our documents we never mentioned that we are the official housing corporation for a conference .We hope that you understand the whole situation now .Please let me know if I can be of any further assistance!Best regards,Adam G***Customer Relations LeadGlobal Housing Corp
The booking have a deadline as per agreement and brandi requested the change in a deadline , when she knew that the change won't happen she started insulting us with bad words verbally and written in the emails .We have all documents and emails to prove the charges Thank youAdam G***
Hi,the rooms was originally booked under our company’s account since the customer didn't provide the names and now she is blaming us that the rooms wasn't originally in the geust names which she didn't provideWe made the reservation , we confirmed the rooms , we sent the confirmaiton number to the client and now she is blaming us that we didn't book the rooms under the guest names since Feb while we don't have access to know her guest names except when she sent the names on April **,so she is actually complaining about something was missing from her side !I'm willing to share all your emails , confirmation numbers for the hotel rooms booked and the signed agreement if Revdex.com will allow me to do thatThe rooms are confirmed with the Front Desk , Miss S [redacted] , Mr.R [redacted] and everyone at the Reservation Department , but [redacted] just wanted to cancel and get the deposit back while she signed an agreement that the deposit is nonrefundable but she just wanted to dispute to get the money and not honoring the agreement .I kindly ask someone from the Revdex.com to provide an email address to show the emails from [redacted] and show everyone the truth against her complaint Thank you!Adam G***
RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: A refund has not been issued In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
At this time, I have been contacted directly by Global Housing Services Corporation regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] Global Housing continues to insist that our company use them in the future in order to exhaust monies already collected by themWe cannot accept that as a remedy because we will never do business with them againWe simply require a refund and then our dealings with them can be finalAdam G [redacted] and Stave M [redacted] at Global Housing have been unwilling to refund our deposit despite the contract stating that no penalties would be accessed if we cancelled or changed plans up to two weeks prior to our intended bookingWe are well within our limits as the conventions is in February of In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] There was no signed agreementI did not sign anything for this reservationI had a previous reservation that I did in fact complete contract and signed the contract, and did authorize my credit cardThis specific reservation however I did notThis company is dishonest and a fraudThey used my credit card from a previous reservation without my consent verbally or in writing as I refused to sign the agreement for the Houston Alott stayThere is no signed contract and he is lying In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has not been resolved Sincerely, [redacted]