Financial Help Services

Along with a few others via the FHS facebook page, Financial Help Services have not made payments to my creditors for months nowWhen I call company, im placed on hold for long lengths of times, and only get voicemails with no return calls When I have spoken to someone, very little assurance was provided

We are customers of Financial Help ServicesOur payments to this company for September and October have not been dispersed to our creditorsWe are now behind in payments and getting phone calls from the CC companies dailyNumerous calls to FHS have been made and after being hung up on, leaving multiple messages and finally talking to someone we were given excuses of floods, computer issues banking issues etc our bills are still NOT PAID as according to our contractNow when we call we are put in "Que" for over minutes and then put to VoicemailWe have paid $to this company and they have stolen this money by keeping it for themselves and NOT fulfilling their end of our binding agreement # [redacted] , the president of this company has to know this is fraudWe can't afford to lose this money We are Retired Military and this company has stolen from us#financialhelpservices is a total scam and an investigation is needed

Buyer beware! This company supposedly took over accounts from American Debt Counseling (ADC) However, I suspect they are one in the same and trying to write off bad debts and poor customer service to the former company name There are many instances of complaints on Revdex.com and RipoffReport.com with similar situations When they supposedly took over my account, I received a letter from ADC stating that my account had been transferred to Financial Help Services (FHS) Then I received a similar letter (only thing changed was the name - same type, letterhead style, paper, wording, etc) from Financial Help Services stating that they have taken over servicing my account Both letters stated that no action would be required on my part to continue the servicing of my account However, both FHS and ADC failed to pay my accounts on time or at all, in many cases My accounts were showing at least two months of consecutive non-payments Where did my money go? I have my credit card statements as proof of non-payments and bank statements as proof they continued to withdraw the same monthly payments from my account This ruined my credit and was a blatant taking of my money, instead of paying my accounts as was in the original agreement when I started the program I have no confidence that FHS can service my account or anyone elses Several times I attempted to call the number provided on their web site as well as email with no response from calling except for a busy signal or an automated voice that puts me on hold for over an hour each time with no human response otherwise The only email response stated that if my account was set up with ACH debit then there was nothing I needed to do This was not helpful whatsoever in explaining the situation So communicating with FHS was impossible Something that should be rather simple -- collecting monthly payments and distributing them to creditors -- simply was too difficult for this company to do consistently and appears to be fraudulent in that money that was paid to them never made it to the creditors

Worst [redacted] company takes your money and don't pay your creditorsDon't even pick up the phone you be on hold for hours and no one pick up the lineMy credit cards went up plus late fees because this crook thief so call finacial help Wish I lived in Florida I go in person to their office if if the company exit