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Financial Recovery Services Reviews (5)

Please see our attached responseWe have also mailed you a copy of our response to the address listed on the complaint

I am rejecting this response because: In The attachment letter it states:That Financial Recovery Systems does not report to any credit reporting agenciesAs you can see here in my attachments by the letter Financial Recovery sent me via Revdex.com attachment that is not accurateFinancial Recovery either owns or is an entity of [redacted] ***(See attachments)Also attached is a copy of my credit report where [redacted] reported me to Experian Again Financial Recovery Systems is the parent company of [redacted] ***[redacted] Cc: Donald GCrestman Atty

We acknowledge receipt of this complaint and have already provided an accurate response in the first letter we responded toIn Mr [redacted] ’s response, he indicates that Financial Recovery either owns or is an entity of [redacted] and also states that Financial Recovery is the parent company of [redacted] This is inaccurate information Financial Recovery Services, Incis a third party debt collection agency and our clients place accounts with our office for debt collectionFRS does not report to the credit bureaus We have no control over the reporting that occurs by our clients The attached documents that Mr [redacted] has provided shows [redacted] as the company on his credit report, not Financial Recovery Services, IncFinancial Recovery Services, Inchas acted appropriately and within the bounds of state and federal law with regard to these accountsMr [redacted] ’s accounts are no longer being handled in our office and have been returned back to our client Any further questions regarding these accounts or credit reporting would need to be made directly to our client [redacted] s

Initial Business Response / [redacted] (1000, 8, 2015/10/30) */ FRS sent our response by mail on 10/27/Attached is the response letter we sent

Initial Business Response / [redacted] (1000, 5, 2016/03/14) */ Re: MsJana [redacted] Case #: XXXXXXXX Dear Ms [redacted] Thank you for the opportunity to respond to Ms [redacted] 's complaint The Fair Debt Collection Practices Act prohibits debt collectors from disclosing information to third parties regarding any debts without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction.' The individual from whom Financial Recovery Services, Inc(FRS) was attempting to collect a debt has not provided FRS with consent to disclose information to any third partiesHowever, since this communication is not made with a view toward collecting the debt, FRS may provide information in this matter for the purpose of responding to Ms [redacted] 's complaint." In November of 2015, Discover listed an account under Ms [redacted] 's name with our office for collectionOn November 6, 2015, FRS sent out an initial collection notice informing Ms [redacted] that the account had been listed with our office and providing her with notice of her validation rights as required by the Fair Debt Collection Practices Act." It is reasonable for FRS to assume Ms [redacted] received this collection notice as the letter was not returned as undeliverableStarting in November of 2015, FRS attempted to contact the Ms [redacted] at the telephone number provided when the account was placed in our officeOur attempts to contact Ms [redacted] went unanswered In his complaint, Ms [redacted] does not convey a specific complaint but rather states her situation and hardshipWe also received an email from Ms [redacted] on March 10, which stated her situation and asked for us to leave her aloneAt that time we notated the account as a cease and desist and closed it back to our client, Discover, as such Financial Recovery Services, Incacted appropriately and within the bounds of state and federal law with regard to this accountI trust the action Financial Recovery Services, Inchas taken to note the account that a complaint was received, close the file in our office and forward a copy of the complaint to our client is a satisfactory resolution FRS does not have any control over the actions of our client or any subsequent collection agencies in regards to this account Respectfully submitted, Kelli [redacted] Quality Assurance Director

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