For a company that said it does work in the Fan and Museum District, I was disappointed that they would not come work on my roof top HVAC system In addition, I found their professionalism over the phone was lacking
I spoke with [redacted] from the company and she stated that they went out to the consumer's home through her home warranty companyThey diagnosed the problem with the power venterThe company went back to the home warranty company to order to power venter and was approved by the home warranty company The company went back out to the consumer's home and found out the wrong party was ordered by the [redacted] The consumer bought a part for $and the company thinks that might be the same part the [redacted] ordered firstThe reason the power venter is $and that includes part, labor tax etc [redacted] tried to reach the consumer several times about the part and could not get a hold of the consumerThe $is the deductible for the company to go out to the consumer's home and diagnosis the problem which is what they didThe home warranty company ordered the wrong part
My experience with this company was fantasticOur control board for our heater broke in the middle of single digit temperaturesThey came out on a Saturday and diagnosed it and days later came out with very icy roads and fixed it in minutesvery friendly and considerate
*** from ASC is our hero! After dealing with a heating problem with another company for a full month, [redacted] came to our house and completely fixed our problem in less than one hour [redacted] was professional, knowledgeable, on time (actually early!) and he explained the problem clearly [redacted] had everything he needed right in his truck, so there was no waiting for parts to be ordered etc We are so relieved to finally have our heat back on [redacted] saved the day!
For a company that said it does work in the Fan and Museum District, I was disappointed that they would not come work on my roof top HVAC system In addition, I found their professionalism over the phone was lacking
I spoke with [redacted] from the company and she stated that they went out to the consumer's home through her home warranty companyThey diagnosed the problem with the power venterThe company went back to the home warranty company to order to power venter and was approved by the home warranty company The company went back out to the consumer's home and found out the wrong party was ordered by the [redacted] The consumer bought a part for $and the company thinks that might be the same part the [redacted] ordered firstThe reason the power venter is $and that includes part, labor tax etc [redacted] tried to reach the consumer several times about the part and could not get a hold of the consumerThe $is the deductible for the company to go out to the consumer's home and diagnosis the problem which is what they didThe home warranty company ordered the wrong part
My experience with this company was fantasticOur control board for our heater broke in the middle of single digit temperaturesThey came out on a Saturday and diagnosed it and days later came out with very icy roads and fixed it in minutesvery friendly and considerate
*** from ASC is our hero! After dealing with a heating problem with another company for a full month, [redacted] came to our house and completely fixed our problem in less than one hour [redacted] was professional, knowledgeable, on time (actually early!) and he explained the problem clearly [redacted] had everything he needed right in his truck, so there was no waiting for parts to be ordered etc We are so relieved to finally have our heat back on [redacted] saved the day!