Finger Lakes Chrysler, Dodge, Jeep, Ram

The mailer in question clearly says that the recipient must bring in the mailer to see what prize was wonIn New York all mailer must meet NYS rules as well as have a insurance policy for all prizes We follow these laws to their fullest As for removing her name from our mailing list it is not that simple We are not mailing a list we generate from our data base The list that are used are purchased usually from NYS DMVOr are sent out in bulk threw the Federal Post Office and mailer to currant resident Sorry for any inconvenience caused by our sale as this was not our intention

Extended service contracts can be canceled at any time

We were not aware of a repossession this customer had The repossession amount was just about $which was going to have to be paid back as this is the bank that was going to help this customer The bank would not consider a new loan until the previous loan was paid Sorry for
any inconvenience

The customer wants there money back Cancel the warranty

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.My 2005 [redacted] is a standard car I know how to drive a manual transmission I was going to learn how to drive hydrolic clutch on a later day not the same day of purchase my father has experience driving these kind of cars and the cars clutch system gave out on him not me within 15 miles of driving the car to our house not even 2 hours after the transaction it was towed 
Regards,
[redacted]

Extended service contracts can be canceled at any time.

The mailer in question clearly says that the recipient must bring in the mailer to see what prize was won. In New York all mailer must meet NYS rules as well as have a insurance policy for all prizes.  We follow these laws to their fullest.  As for removing her name from our mailing list...

it is not that simple.  We are not mailing a list we generate from our data base.  The list that are used are purchased usually from NYS DMV. Or are sent out in bulk threw the Federal Post Office and mailer to currant resident.  Sorry for any inconvenience caused by our sale as this was not our intention.

The customer purchased the car knowing he did not know how to drive a manual transmission car.  He had his father come in with him to pick it up for that reason.  After bringing the car home and trying to learn how to drive a manual transmission car he proceeded to burn the clutch out....

 Now he would like to give it back.  He needs to make the needed repairs and trade the vehicle in for something he can drive.