Finish Line Auto

This business is te WORST car dealership I have EVER dealt with They promise you so much but in the end they bite you in the "tush" (AND VERY HARD AT THAT) My wife and I had called ahead a couple days before and explained our situation then the day we went to this dealership we were treated like vagabonds Save yourself some time and don't even go to ths place They are a rip of!

Dear [redacted] , In the respect to the complaint # [redacted] have attached the following documents to show that the sale was as is and had the vehicle VA state inspected through an outside inspection stationWe did tell the customer that we would tighter the mirror and fix the fuel gaugeHe did bring the vehicle back and repairs were doneI was notified that the repairs were not done to his satisfaction and we asked him to bring the vehicle backHe in turn had the issues fix on his own, we had already paid for the services and would not of occurred any more expenses, I feel we have gone above and beyond the original signed agreement Frank T [redacted] Sales Manager [redacted] **, Manassas, VA, [redacted] Phone [redacted] Fax [redacted] ***

The *** *** was purchased from us on 5/1/We always inform our clients
that it may take up to three weeks for the paperwork to be processed and for the title to be sent out depending on if there will be a lien on the vehicle or notThis is why the DMV gives us day temporary tags for clients to use while the papers are being processedAttached is the copy of the *** tracking slip that was used to send out the title to our clientIt was sent overnight on 05/18/We do not benefit in anyway by holding the titles of our sold vehicles and it has already been sent out almost a month agoThanks

Purchased a used vehicle There were conditions agreed to on the sale Finish Line Auto did not honor thier word and ignored any agreed details after paying for vehicle no integrity with customers concerns It could have been avoid if finish line had just contacted customer and done what they agreed tooPut all contacts upon customer and at great inconvenienceTo this date they refuse too contact the customer directly to resolve the issues

Dear *** ***,In the respect to the complaint #*** have attached the following documents to show that the sale was as is and had the vehicle VA state inspected through an outside inspection stationWe did tell the customer that we would tighter the mirror and fix the fuel gaugeHe did
bring the vehicle back and repairs were done.I was notified that the repairs were not done to his satisfaction and we asked him to bring the vehicle backHe in turn had the issues fix on his own, we had already paid for the services and would not of occurred any more expenses, I feel we have gone above and beyond the original signed agreement. Frank T***Sales Manager *** *** **, Manassas, VA, *** Phone *** *** Fax *** ***

Left an important document there and they refused to send it to me or call me back "I'll have someone call you in min." We'll mail it to you." Had to threaten to call police to get it back

This business is te WORST car dealership I have EVER dealt with. They promise you so much but in the end they bite you in the "tush" (AND VERY HARD AT THAT) My wife and I had called ahead a couple days before and explained our situation then the day we went to this dealership we were treated like vagabonds. Save yourself some time and don't even go to ths place. They are a rip of!

Dear [redacted],
margin-bottom: 5pt;">In the respect to the complaint #[redacted] have attached the following documents to show that the sale was as is and had the vehicle VA state inspected through an outside inspection station. We did tell the customer that we would tighter the mirror and fix the fuel gauge. He did bring the vehicle back and repairs were done.
I was notified that the repairs were not done to his satisfaction and we asked him to bring the vehicle back. He in turn had the issues fix on his own, we had already paid for the services and would not of occurred any more expenses, I feel we have gone above and beyond the original signed agreement.
 
Frank T[redacted]
Sales Manager
 
[redacted], Manassas, VA, [redacted] Phone [redacted] Fax [redacted]

The 1999 [redacted] was purchased from us on 5/1/2016. We always inform our clients that it may take up to three weeks for the paperwork to be processed and for the title to be sent out depending on if there will be a lien on the vehicle or not. This is why the DMV gives us 30 day temporary tags...

for clients to use while the papers are being processed.Attached is the copy of the [redacted] tracking slip that was used to send out the title to our client. It was sent overnight on 05/18/2016. We do not benefit in anyway by holding the titles of our sold vehicles and it has already been sent out almost a month ago.Thanks