Finish Line Shoes

Initial Business Response /* (1000, 5, 2015/08/20) */
Finish Line
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August 19,
#XXXXXXXX
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Dear Ms***,
Thank you for notifying us of your complaintWe strive to
provide you with the best possible service, and when you feel that it fails to meet your expectations, it's important for us to know
We're sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused youThere were attempts to reach you by phone; however we were unsuccessful in making contactIn efforts to satisfy you and bring a resolution to this issue, we have sent rewards to your address on the WC fileYou should receive them within the next 2-weeks via USPS
Your patronage is important to us, and we hope that you'll continue to give us opportunities to serve you
Thank you again for bringing these matters to our attention
Sincerely,
Finish Line Customer Service Department
Initial Consumer Rebuttal /* (2000, 7, 2015/09/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)