Finishing Specialties, Inc.

On Mon, Sep 14, at 4:PM, *** *** wrote:The business re-did the work satisfactorily and the complaint is no longer valid.Thanks for your help.*** ***

We were contracted by Mr. [redacted] to perform some asphaltmaintenance services at [redacted] in Fall Creek, WI on7/14/2015.  All services agreed to in our contract have been performed andbilled.Mr. [redacted] reached out by phone to speak with his project manager [redacted] whowas not...

available to take the call.  [redacted] kept a log of his two calls backto Mr. [redacted] on 8/27 @ 8am and again @ 3pm.  [redacted] again tried calling thenext day, but as with the first two attempts to call, the line was busy.[redacted] then sent an email to Mr. [redacted] on Monday (8/31) asking for anotherphone number that we could call to talk about the "rocks" Mr. [redacted] hasconcerns with.  After these four attempts, we did not receive any furthercorrespondence until this email from the Revdex.com.All projects like Mr. [redacted]s are cleaned completely free of all loosedirt and debris with different combinations of brooms, compressed air, andhigh powered blowers.  This preparation work was completed prior toseal-coating being done.  Over time, asphalt driveways like Mr. [redacted]sloose some of the "fines" and the oil in the surface that surround therocks giving the driveway a rough appearance and texture.  Seal-coatingdoes not completely fill these voids around the rocks at the surface ofthe driveway.  To accomplish this, re-paving with fresh asphalt would berequired; which was not part of this proposal.Please let us know if there is any other information you would like us toprovide.Sincerely,[redacted]Senn Blacktop,Inc.