Finney's M M A

Complaint: [redacted]
I am rejecting this response because:I did not agree to a two year contract at $100 a month, it would not make sense for me to sign a contract for MORE than I had agreed to pay.  The VERBAL agreement I made with the GM was for a month to month membership.  The contract is not valid as there is no date by my name for me to know when I physically signed it, my address is outdated and the credit card information on the contract is outdated; all of which were not valid at the supposed time I signed this contract.  IF the employees at Finneys were to have me sign a legal document would they not make sure that my information is updated and that the credit card information is correct.  I believe that my signature is on the contract either as a digital signature that has been transferred to the document from an old contract I held with Finneys or when I signed after having my new credit card ran to establish the new $80 a month, month to month membership.  Also, the bottom half of the contract which authorizes Finneys to withdrawal automatically from my account each month is NOT signed.  I am disappointed that Finney's has been so unwilling to work with me in this manner and the unprofessionalism of the staff.  I am currently paying on a fraudulent contract so that it will not become a negative factor on my credit report, I plan to take the matter to small claims court if I am not refunded by Finneys for the balance owed to me and all future payments are cancelled. 
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I was paying the $80 a monthly SOLELY based on a VERBAL aggremebt becuase I was using the gym facilities. When I decided I no longer wanted to use the gym facilities and that I would not be returning I decided to cancel my MONTH TO MONTH agreement. Finneys made the cancellation process excessively difficult, jumping thru hoops, meanwhile continuing to charge my account after several attempts and several months after I had cancelled my membership. I have paid the monthly amount, even as of this month, after threats from ABC financial (Finneys contract company) that my account was in default and that I was being sent to collections. I will not allow this matter to negativity affect my credit rating and will be receiving a full refund from Finneys or I will be taking the matter to small claims court. 
Sincerely,
[redacted]

From: [redacted]Date: October 19, 2017 at 7:34:36 AM CDTTo: "[redacted]" <[redacted]@gmail.com>Subject: RE: Re: RE: Fwd: Re:Hi [redacted],   You too thanks   [redacted] --------- Original Message --------- Subject: Re: RE: Fwd: Re:From: "[redacted]" <[redacted]@gmail.com>Date: 10/18/17 9:18 amTo: [redacted]Hello [redacted],   What is [redacted]’s email address?   Thank you and have a wonderful day!!       [redacted] p: [redacted] f: [redacted] a: [redacted] w: [redacted] On Oct 10, 2017, at 7:32 AM, [redacted] wrote: Hi [redacted],   I sent this to Corporate & [redacted] our General manager back in Aug. 2017. They take care of all cancels, if they have not been in contact with you call [redacted] at the gym.   Thank you, [redacted]    --------- Original Message --------- Subject: Fwd: Re:From: "[redacted]" <[redacted]@gmail.com>Date: 9/30/17 7:13 amTo: [redacted] I have opened a dispute with my bank on this last charge.  Please contact me as soon as possible to discuss.   Thank you       [redacted] p: [redacted] f: [redacted] a: [redacted] w: [redacted] Begin forwarded message: From: [redacted] <[redacted]@gmail.com>Date: September 30, 2017 at 8:13:49 AM CDTTo: [redacted]Subject: Fwd: Re: [redacted],   Below is a email canceling my membership on 8/1/17.  You still have taken membership dues for August and September.  Please refund the money and stop any further withdrawals. Please confirm receipt of this email.   Thank you       [redacted] p: [redacted] f: [redacted] a: [redacted] w: [redacted] Begin forwarded message: From: [redacted] <[redacted]@gmail.com>Date: August 1, 2017 at 9:04:14 AM CDTTo: [redacted]Subject: Re: Hello [redacted],   Please cancel my membership.     Thank you very much [redacted] On Mar 31, 2017, at 9:40 AM, <[redacted]> <[redacted]> wrote: Hello [redacted], This is a notification from Finney's All n 1 Fitness.  Your monthly dues did not go through; you have a balance of $80.00.  Did you get a new card or change accounts?  Please contact us by phone [redacted], in the gym, or via email and we can assist you. You can take care of this balance with me to avoid Late Fees and Service Charges that you will be faced with when handling debt with [redacted].  You have the option of paying in full or breaking it into payments. If you have any questions please let me know.   Thanks,   [redacted] Program Director Finney’s All n 1 Fitness [redacted]