I purchased a used carAs isThe car drove well- but had an issue with the drivers windowThey kept the car for days to repair window and buff the car as agreed uponThey were also to put a clip in front of car to keep shield up
Upon delivery of my car, they brought no tags, and tank on emptyFinally get tags brought to me, I back the car out of my driveway and there is a terrible knocking sound in the roofI called immediately and was plainly ignoredBy text and phone calls to salesman
I finally talk to sales manager about the issue and he said they would check it outOnce they found that it cost 1200$ to repair, I was told that it's not dangerous, so they would not repair it
He said the car was as is, which I understandBut this was not how the car was when I drove itThe knocking is so bad, it sounds like I'm hitting somethingSomething came loose in the couple days they had it and it seems it's on meI would have never bout a 10,000$ vehicle that drives you
The van was making strange noises and has been showing trouble accelerating at times over the past several months We had *** *** look at the vehicle to diagnose the problem, they said the harmonic balancer (tensioner) was extremely loose, and the mechanic was able to take the part off by hand because it was so loose Because the harmonic balancer wasn't re-installed properly by Honda East in 2016, over time that balancer caused damage to the harmonic balancer, and also mangled and damaged the crankshaft
Honda East was the last and ONLY service company that has ever performed engine work! Due to TSB 013-081, there was a class action lawsuit related to the piston rings misfiring, and Honda East replaced the piston rings and performed other maintenance (timing belt, etc) while they were working on the engine Since this work was being done, Honda East was the last company to put the Harmonic Balancer back on the crankshaft after the work was complete
I scheduled an a
My wife and I purchased a NEW Honda Civic from this dealership on Saturday, January After purchase we took it to have paint protection, fabric protection, and wheel protection applied at another local company At this point it was found that the driver side of the car had been damaged and repairedThe rear quarter panel, sail panel, driver door, fuel door, and rocker panel had all been repainted Not only is this a dishonest and shady business practice, it is also a violation of law in the state of Ohio
We contacted the company immediately to attempt to resolve I spoke with the Sales Manager, Michael Bollinger on Monday, January 30th, to attempt to resolve He agreed to source an exact car to replace the one that was damagedhe also agreed to reimburse me for the protection services we had applied to the car
On February 2nd, we went to the dealer to pick up the new carNOBODY at the dealership was aware of the reimbursement, so they called MrBollingerHe
Dear Honda East:
This is a follto an email I sent on Saturday I was in MtOrab that day (7/16) at my vet's office - this is NOT close to my home in Milford I tried to start my car and the battery was dead The man in the car next to me looked under the hood - the connection to the battery was not secured The connector was literally just set upon the terminalI have a picture I took for my husband, who was out of town for the weekend
I got the car jump-started by two other people after waiting for AAA for an hour I stopped at my dad's on the way home, and he tightened the connection for me and then found that the ground wire (?) also was not tightenedMy dad (a former mechanic) said that the very loose connection meant that my battery had been drained The ONLY time this "disconnect" could have happened is at your shop My car was purchased last June and the only service has been at your dealeship when my stability system was damaged and had to be repaired
Purchased a Honda Snowblower, MODEL: Honda # HS520AS Electric Start on 2/13/with a two year full coverage warranty on the equipment Total purchase price was $ We returned the Snowblower on 2/11/since it was malfunctioning and would not start Since purchase we have had difficulties with major backfiring and the emission of multitudes of black smoke with loud explosive noises with minimum use around few snowstorms since purchase We added fuel stabilizer to the equipment to rule out possible stale fuel *** from Honda East via phone gave us an update on the equipment on 3/19/ *** stated that there was too much oil in the equipment We responded that the oil was originally put into the equipment by Honda East and that we have not added any oil since purchase although we have been checking to make sure there was amble oil prior to attempts to start it *** added that the unit was burning oil and I responded that the chasis was indicative of such since the s
I purchased a used carAs isThe car drove well- but had an issue with the drivers windowThey kept the car for days to repair window and buff the car as agreed uponThey were also to put a clip in front of car to keep shield up
Upon delivery of my car, they brought no tags, and tank on emptyFinally get tags brought to me, I back the car out of my driveway and there is a terrible knocking sound in the roofI called immediately and was plainly ignoredBy text and phone calls to salesman
I finally talk to sales manager about the issue and he said they would check it outOnce they found that it cost 1200$ to repair, I was told that it's not dangerous, so they would not repair it
He said the car was as is, which I understandBut this was not how the car was when I drove itThe knocking is so bad, it sounds like I'm hitting somethingSomething came loose in the couple days they had it and it seems it's on meI would have never bout a 10,000$ vehicle that drives you
The van was making strange noises and has been showing trouble accelerating at times over the past several months We had *** *** look at the vehicle to diagnose the problem, they said the harmonic balancer (tensioner) was extremely loose, and the mechanic was able to take the part off by hand because it was so loose Because the harmonic balancer wasn't re-installed properly by Honda East in 2016, over time that balancer caused damage to the harmonic balancer, and also mangled and damaged the crankshaft
Honda East was the last and ONLY service company that has ever performed engine work! Due to TSB 013-081, there was a class action lawsuit related to the piston rings misfiring, and Honda East replaced the piston rings and performed other maintenance (timing belt, etc) while they were working on the engine Since this work was being done, Honda East was the last company to put the Harmonic Balancer back on the crankshaft after the work was complete
I scheduled an a
My wife and I purchased a NEW Honda Civic from this dealership on Saturday, January After purchase we took it to have paint protection, fabric protection, and wheel protection applied at another local company At this point it was found that the driver side of the car had been damaged and repairedThe rear quarter panel, sail panel, driver door, fuel door, and rocker panel had all been repainted Not only is this a dishonest and shady business practice, it is also a violation of law in the state of Ohio
We contacted the company immediately to attempt to resolve I spoke with the Sales Manager, Michael Bollinger on Monday, January 30th, to attempt to resolve He agreed to source an exact car to replace the one that was damagedhe also agreed to reimburse me for the protection services we had applied to the car
On February 2nd, we went to the dealer to pick up the new carNOBODY at the dealership was aware of the reimbursement, so they called MrBollingerHe
Dear Honda East:
This is a follto an email I sent on Saturday I was in MtOrab that day (7/16) at my vet's office - this is NOT close to my home in Milford I tried to start my car and the battery was dead The man in the car next to me looked under the hood - the connection to the battery was not secured The connector was literally just set upon the terminalI have a picture I took for my husband, who was out of town for the weekend
I got the car jump-started by two other people after waiting for AAA for an hour I stopped at my dad's on the way home, and he tightened the connection for me and then found that the ground wire (?) also was not tightenedMy dad (a former mechanic) said that the very loose connection meant that my battery had been drained The ONLY time this "disconnect" could have happened is at your shop My car was purchased last June and the only service has been at your dealeship when my stability system was damaged and had to be repaired
Purchased a Honda Snowblower, MODEL: Honda # HS520AS Electric Start on 2/13/with a two year full coverage warranty on the equipment Total purchase price was $ We returned the Snowblower on 2/11/since it was malfunctioning and would not start Since purchase we have had difficulties with major backfiring and the emission of multitudes of black smoke with loud explosive noises with minimum use around few snowstorms since purchase We added fuel stabilizer to the equipment to rule out possible stale fuel *** from Honda East via phone gave us an update on the equipment on 3/19/ *** stated that there was too much oil in the equipment We responded that the oil was originally put into the equipment by Honda East and that we have not added any oil since purchase although we have been checking to make sure there was amble oil prior to attempts to start it *** added that the unit was burning oil and I responded that the chasis was indicative of such since the s