Fire And Ice, HVAC, Inc.

Please be advised the customers order has shipped with the following tracking number, therefore the complaint needs to be revoked in whole because his claims of us as a fraudulent company obviously are unsupported by the facts and evidence submitted USPS Tracking
number ***

we have shippe this package to the customer

Consumer call and said..............I still was waiting for them to send the package and they sent me an email and saying it has been sent However, they sent packages to cookies to the inmate whom cant received food in the mail Which this company should have know that inmates could
not receive food in mail But did not alert the buyer and now they have my money without the product being given to the person I intended it to go to

Faster service this did not take to business it took over daysMaybe retrain the people

We have responded to this complaint and have found it to be valid in whole , therefore we are issuing a credit to *** as requested

Samantha (iCare Gifting Solutions) Apr 6, 10:AM CDT Hi Revdex.com,Thanks for your request, for more information about our policy's and procedures please visit our help desk center by clicking this link here Best regards, Samantha, Senior Customer Advocate - Tier
***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below.I do not except the companies response to my complaint With several phone calls to them , each time I was told my refund would be posted back to my band account to just wait a couple of days for it to post.Regards,*** ***

I used the internet website shipapackage.net

Customer has been issued a refund?