Firefly Properties Reviews (%countItem)
Firefly Properties Rating
Address: 3927 Freedom Ave, Sarasota, Florida, United States, 34231-4505
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Address: 3927 Freedom Ave, Sarasota, Florida, United States, 34231-4505
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This letter is regarding Firefly Prop. I was renting with this company Renting *** from May 18'Dec-18. had given them a non refundable pet fee for $500 a deposit fee for $1,800 and first and last month's rent for 1,800 each. I have received a text message from my landlord stating that he had gotten a new tenant in Jan. And he did not know my address and he had my mail that he had. (Not that he would have gave it to the mail man to have it forwarded to the correct address that we gave the postal service.) He Told me In the text that He is keeping both our last and first months and our security deposit, he stated? the deposit was eaten up by the vacancy. and they would not be coming after us for the deficiency. Also In the letter it stated that they had to pay for utilities that I am not sure how that is possible when as soon as the day we were moving in the utilities were switched into our names and when we moved out they were switched out. He said also that he had to pay for a cleaning service for $200 which I know that he and his wife cleaned as they gutted and fixed the whole house, I highly doubt they paid for someone to come and clean for them. While I was living there I had to call sewage was coming into the tub and clogging the toilet and I called His wife and him came His wife was plunging sewage all in our min bathroom getting sewer water everywhere, my niece actually got pink eye after the incident. We had to clean up after the throw all of our razors, toothbrushes hair brushes and other personal things away that got in contact with what she did that night with out telling us that she was doing. So they would have kept our pet fee and our first month- but we should have gotten back our last month back. I would really like it if for once someone did the right thing and didn't take advantage of someone.
The owners names for FireFly Properties are *** and ***
His phone # is *** XXX-XXX-XXXX
*** # is XXX-XXX-XXXX
*** XXXXX
Billing Adjustment I would like them to give me back my last months rent or at least the the minus the cleanin few which would be 1,600.
Revdex.com CASE#: XXXXXXXX
This correspondence is being sent in response to a query made by ***. Thank you for allowing us the opportunity to review your concerns.
Unfortunately, it appears as though the customers query is directed to a business that is not affiliated with Firefly Rental Cars, a company owned by The Hertz Corporation. Regrettably, we are unable to provide assistance regarding Ms. query as we are not affiliated with Firefly Rental Properties. We apologize for any inconvenience this may have caused and appreciate your allowing us the opportunity to provide a response.
I understand the Tenant's frustration with the situation.
Tenant Paid a $500 pet fee in order to have pets on the property. This fee is non refundable or returnable.
The tenants paid first, last, and security deposit.
The tenants lived in the property the first month(May 2019).
The tenants did not vacate until the 4th of December 2019. Rent is due on the first. Therefore, last month's rent was for December.
Once notified by the tenant that they were terminating their lease for NO cause, just under 6 months early we took immediate steps to get the property under a new lease since the tenant was contractually bound to the lease.
Tenants turned the water and electric OFF causing us to pay reconnect fees and utility bills for the time property was unoccupied. Per the lease, the utilities are required to remain in the tenants names at all times and the tenants are responsible for utility bills during the lease period.
Placing new tenants took a little over 45 days, and under the terms of the lease, the old tenants were liable for all unpaid and future rents.
PER the LEASE
"Default by Tenant. If TENANT fails to pay the Rent when due hereunder for five (5) days after initially
becoming due, OWNER may at OWNER'S Option, either (1) terminate this Lease Agreement and
retake possession of the Premises for OWNER'S own account, or (2) retake possession of the
Premises for the account of TENANT who shall remain liable to OWNER; and in either ever, TENANT
shall give up possession of the Premises to OWNER. The TENANT will be fully responsible for rent
for the entirety of the term set forth in the Agreement. If TENANT breaches the Agreement by
abandonment, surrender, or eviction from the rental Premises prior to the expiration of the Lease
Term, or the expiration of any extensions, TENANT will be held responsible for any unpaid Rent(s),
physical damages(s), future rent(s) due, attorney's fees, cost(s), and any other amount(s) due under
the Lease Agreement or Florida Law."
I regret that there was a sewer issue five months prior to tenants breaking the lease. We took immediate steps to rectify the situation and were unable to clear the clog. The issue was the result of tenants guests tossing sanitary napkins and baby wipes in the toilet. We as landlords covered the bill with the plumber after unsuccessfully attempting to clear the clog. The plumbing was restored less than 24 hours after the tenant alerted us to the issue. We attempted to clean up after the failed unclogging, but at no time did the tenants bring up any issues with us which would have been addressed immediately. Tenants further expressed that they would be cleaning the bathroom in the aftermath.
We did hire a professional cleaner to bring the property up to a rentable condition and the $200 paid is reflective of the overall poor and unclean condition the property was left. We did not charge the tenants account for the damaged plumbing caused by the removal of the washing machine as that was fixed by the landlord in-house as well as landscaping and yard mowing that was the responsibility of the tenant during the lease period.
I still do not have a forwarding address for the tennant and the post office is still filling the mailbox with their mail. We would have been more than open to dealing with any issues the tenants had on the front end. However, we were caught blindsided by their immediate and premature vacancy of the property. There has been no communication with me prior to this complaint being filed and I therefore believe that the complaint is tantamount to slander.