First American Title Company Of Florida

Complaint: [redacted] I am rejecting this response because: I was told not to contact business due to me making contact with attorney and contacting chevrolete and filing a complaint against companyAt that time was told to be happy with what they did fix and again was told bought as is Have since took vehicle to a mechanic and they found oil a quart over tires over inflated and PVC hose off engineThese are all things tyrell doyle had contact with while fixing the issues they say they fixedI have had no contact with business advising on taking car to mechanic or issues they have found Still ac compressor going out and leaking and think it is their responsibility to fix Regards, [redacted]

Ms [redacted] , our guests are always able to test drive a vehicle of interest to make sure they like the vehicle as well as making sure it is the vehicle that will meet their needsYou had also previously stated that you had taken it to your mechanic and was told everything was fine Vehicles that are purchased "AS IS" are exactly that We are here to take care of our valued guests and we did do the repairs for you

Mr***, We have reviewed your concerns and contacted your insurance adjuster to discuss possible options Currently the repairs done to your vehicle were per the agreed upon estimate with your insurance and our body shop [redacted] will be contacting you to schedule an appointment with our service department regarding the radiator concern At that time, your insurance adjuster will inspect your vehicle to see if your stated concerns are related to the original claim

Ms [redacted] , Unfortunately, unforeseen repairs can be needed when purchasing a preowned vehicle that is purchased "As Is" However, we are glad that everything worked out and your car is being taken care of We are here for our customers The vehicle is currently in our service department and the parts have been ordered and will be here today Once they arrive our service technician will perform the necessary repairs Once these repairs are completed, you will be contacted and your beautiful Cadillac will be back to you

Ms [redacted] - Although you purchased the Cadillac "- No Warranty" and signed the document which explains this, we did take your Cadillac into our service department and repair the oil leak With any pre-owned vehicle, there can be unforeseen issues, especially in a 17-year-old vehicle However, we take care of our customers and went ahead and fixed the Cadillac at NO CHARGE to you Our sales manager would never treat our customers in an un-professional, rude manner In fact, it was he and your sales consultant who made sure your were being assisted in a timely and more than far manner As this is a beautiful, low-mileage, clean Cadillac, we are happy to return it to our inventory Regards, [redacted] BDC Manager Tyrrell-Doyle Auto Centers

Mr [redacted] ***, After review was completed of all documents and speaking with our [redacted] Service Department, we have made the determination that Mr [redacted] was quoted a price and we will stand by that quoted price for you, our guest While in our dealership yesterday, you spoke with our Service Manager, [redacted] Mr [redacted] presented a check in the amount of $for which you accepted as resolution to the complaintAdditionally, your recall will be completed and the pulley will also be installed at no additional charge We thank you for this opportunity to rectify the situation If you have any questions or need additional clarification, please don't hesitate to contact me Sincerely, [redacted] BDC Manager Tyrrell-Doyle Auto Centers 307-634-