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First American Trust Reviews (5)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***

Goodafternoon. Unfortunately I have not received a single bill or invoice proving that I had paid for services rendered. First Am Trust only gives me a copy of their expenditures and deductions from the trust funds. I need to see the bills and invoices from all the vendors, companies that provided services associated with the running and maintenance of the properties. I have not received a single receipt or bill proving that such services were in fact provided. For instance if a property needed to be treated for pest control or if a locksmiths' services were required etc..; I need to see proof of such in the form of a bill or receipt. Neither First Am Trust nor Westridge Commercial hired by First Am TR : has provided me with any proof whatsoever of so many services that they say were rendered and paid for. I do not have even a single receipt of proof dealing with the maintenance of the properties. Not a single receipt ! That is a crooked way of doing business. If in fact any services were rendered, each and every such account must have a bill associated with it along with an invoice.These companies must be held accountable for taking monies from a senior citizen and taking advantage of her physical state of health and mind and trust and thinking that since she is an old lady it is okay to take her money and think that she would not even know the difference or notice that fraud was being inflicted upon her. Some proof of such, must be provided; in the form of bills by vendors that were contracted including invoices. I have not received even ONE piece of PROOF for any service. To substantiate this ALL tenants were thoroughly disgusted with the lack of service provided by the property manager Westridge Commercial . Business dealings of this kind of quality or lack of it must be addressed especially when senior citizens are compromised as a result. How is an old lady supposed to go against a huge company for cheating her out of Tens of thousands of dollars; not returning rent deposits and not returning rents associated with a whole months fees.Please find it in your power to help a wonderful senior citizen at the very least to be at peace knowing that no other old ladies will have to go through such financial losses.Thankyou

That’s correct, the beneficiary launched the complaint in a separate channel from the Revdex.com by going directly to our regulator. We responded to that complaint. We have resolved this issue and the client has been sent a letter explaining such. [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

This e-mail is in response to the item posted to your site with the ID referenced above. The issues raised in this matter have all previously been addressed to the client.  After several meetings reviewing the various items in question;  and then again in a final letter at the...

termination of our relationship with client,  items were once again addressed.  Our final letter to client on 5/25/16 included final net rental income supported by final real estate management statements and breakdown of income and expenses. [redacted], CTFAVice President, Sr. Relationship Manager 4380 La Jolla Village Drive #200San Diego, CA 92122[redacted]
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Address: 4380 La Jolla Village Dr #200, San Diego, California, United States, 92122

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