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First Call Heating & Cooling, Inc.

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Reviews First Call Heating & Cooling, Inc.

First Call Heating & Cooling, Inc. Reviews (6)

Prompt efficient and professional with a reasonable price. I am impressed beyond words [redacted] showed up diagnosed and fixed the problem in just a short time without all the sales pitch hoopla I have experienced from many contractors.

Paid for nothing except tech to offer me advice of changing furnace ended told me it would cost $700 to fix my furnace I fixed it myself for $28 of course I understand that there would have been labor for them to fix it but $670 for 15 minutes work come on. I will never use their services again Terrible expierience.

I was thrilled with service first call gave me. They installed my new furnace professionally within 3 1/2 hrs. and did a beautiful job. They did a complete run through and test before they left. The technicians were professional, efficient and clean. The cost was right on the button with the estimate, no surprises. The estimator [redacted] came within an hour and inspected the work and to see if I had any questions. He also went through the maintenance and warrantee info with me. Great warranty. I would recommend First call to anyone.

I recently had my furnace in Racine repaired by First Call. The parts company sent the wrong part. After making some phone calls, First Call found a part in Milwaukee and drove all the way there only to find out that the company who claimed they had the part couldn't find it. Obviously, this caused some delay in repair but the guys at First Call kept me in the loop every step of the way and I feel that they went above and beyond in making the trip out to Milwaukee in the first place. After the correct part arrived, my furnace was repaired quickly. I couldn't have been more pleased with the level of service provided the team at First Call.

am in awe how quickly [redacted] came. We had a problem around the air conditioner as it was leaking all over the walls and rug. We thought it was a roof leak, maybe around a vent, as a new roof was just put on. The roofer came over and said it wasn't them it was our air conditioner. They even went into our crawl space in the attic saying he found the problem. A condensation line came undone. I did say...in the attic space ???...(what do I know). He said, "yes". So I called First Call the very next day and [redacted] promptly came out.I told him what the roofer said and he looked puzzled but said he would look.He checked the air-conditioner in the closet (we live in an upper condo unit). Nothing wrong there. He went up into the attic which is no easy task with the insulation going all over him. He looked for the break or departure of the so- called condensation line and found that nothing was apart. [redacted] was very professional and thorough. I would highly recommend him. They have a new customer in me. Also, he did not try to sell me a new unit. He could have because what do I know.

I have used this company in two emergency after hours situation. They responded quickly and in both case the technician solved my problems in a professional manner. Additionally their pricing was extremely fair. This is a company worthy of their "A+" rating. I recommended them most highly.

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Description: Heating & Air Conditioning, Air Conditioning Contractors & Systems, Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Address: 1301 Villa St, Racine, Wisconsin, United States, 53403-1856

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