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First Capital Computers, Inc.

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First Capital Computers, Inc. Reviews (1)

I brought my computer here to be fixed and he lost my computer and has not compensated me for it at all.I brought my computer here to get fixed, it was a computer I had bought from [redacted] which are all gaming computers and expensive. I was told that the computers motherboard was fried, which is fine so I attempted multiple times to go and pick up my computer and he was not in the office. I finally catch him in the office and he has misplaced/lost or even perhaps someone stole it he said he had hired a untrustworthy employee while he was moving and other things were missing in the shop as well. I was of course not happy, the harddrive, 32GB Ram, Nvidia 8 series graphics card, 1100 watt power supply and other components were fine and I was just going to take those things out and build a new computer. Well he lost my computer, still hasnt compensated me at all for my loss and then even tried to give me a crappy shell of a computer that was fully gutted and said that was my computer and argued with me outside his establishment where he gave me the finger, did a jerking off motion in my direction and swore at me. Obviously customer service means nothing to this guy, he is unprofessional, unreliable and now a thief as my computer is still not found or any compensation given to me. I HIGHLY recommend you steer clear of this establishment as he is a crook and not to be trusted at all.Desired SettlementI want him to either replace my gaming computer which was roughly $1,500 dollars when it was new, it was 2 years old, so probably worth at least half that as I upgraded a lot of the components inside the computer to keep it current.

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Description: Computer Stores, Security Control Equipment Suppliers, Computer Repair Stores, Computer Network Companies, Computer Software Services

Address: 3400 Trent Rd Ste H, New Bern, North Carolina, United States, 28562-2217

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