First Capital Construction

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Please Review the attached emails that are Me email the company and their emails back to me It starts on November **, 2014, I email Best of times I emailed Best of Times Again on February *, On February *, Best of times emailed me back June **, I emailed Best of Times again Best of Times emailed me back on June **, Please review attached file I called Best of times on June [redacted] and spoke to John and he informed me that they mailed it to my old addressI explained to him that I had updated and they had emailed me on February *, that they had made a note of my change of address He again took my address and told me they will ups it to my address on Monday Hopefully that will happen Once I receive the package we paid for I will email Revdex.com to let them know I received it In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

The business has responded Please see below: [redacted] contacted me on the evening of October [redacted] to inform me of our errorI recommended she pick up her reproduced project at my office over the weekend but she was unable to come inI immediately gave her access to the vimeo file of her project which had been posted in June and included in her original shipmentThat file was viewed times that evening and a total of times to dateHer reproduced project was shipped to her Fishkill address on via [redacted] signature confirmation receipt and delivery was attempted on with notice Left ( No Authorized Recipient Available ) at time of deliveryTo date the package remains at the [redacted] Post Office awaiting pick upI remain available to assist [redacted] in any way possible to see that her project is delivered to herSincerely, John K***

This Project was shipped to my Clients *** *** *** address on June *** It was also hosted on Vimeo for my Client
the same dayI received confirmation of delivery to that address from the uspsI have not received any form of correspondence from my clients since June of I remain available to assist her in any way possibleJohn K***

The business has responded.  Please see below:[redacted] contacted me on the evening of October [redacted] 2015 to inform me of our error. I recommended she pick up her reproduced project at my office over the weekend but she was unable to come in. I immediately gave her access to the vimeo file of her project which had been posted in June and included in her original shipment. That file was viewed 4 times that evening and a total of 15 times to date. Her reproduced project was shipped to her Fishkill address on 10/**/2015 via [redacted] signature confirmation receipt and delivery was attempted on 10/**/2015 with notice Left ( No Authorized Recipient Available ) at time of delivery. To date the package remains at the [redacted] Post Office awaiting pick up. I remain available to assist [redacted] in any way possible to see that her project is delivered to her. Sincerely, John K[redacted].

Revdex.com:At this time, I have not been contacted by Best of Times Video Production, Inc. regarding complaint ID [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Please Review the attached emails that are Me email the company and their emails back to me.  It starts on November **, 2014, I email Best of times.  I emailed Best of Times Again on February *, 2015.  On February *, 2015 Best of times emailed me back.  June **, 2015 I emailed Best of Times again.  Best of Times emailed me back on June **, 2015.  Please review attached file.  I called Best of times on June ** and spoke to John and he informed me that they mailed it to my old address. I explained to him that I had updated and they had emailed me on February *, 2015 that they had made a note of my change of address.  He again took my address and told me they will ups it to my address on Monday.  Hopefully that will happen.  Once i receive the package we paid for I will email Revdex.com to let them know I received it.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]