Please see the attached photos. the work area was no where near where the alleged damage took place. the break is on the other side of the wall near the grass and all our work was in the driveway. this has been explained to the owner yet he keeps trying to get...
something for nothing. It is sad that people try and get a contractor to do work etc that they did not damage. I demand this ridiculous complaint be removed from my account.
Complaint: [redacted]
I am rejecting this response because: The damage is done in the driveway where their work vehicles are entering and exiting. In addition to the work done to the Brix at the end of the driveway there are scratches along the pavement done by the trucks and in addition to that the concrete slab that they put over the area where they remove the oil tank is now sinking into the ground. We were advised when they were doing the work to remove the oil tank that they would wait 3 weeks to come and blacktop the area that was cut out. They were back within days to do the concrete work therefore there is sinking into the ground. The owner of this business has ignored all our calls and all of our emails. We are therefore taking this matter to legal counsel. The house is going to be closed on February 17th and the new owners will then enter the premises. This business went and cashed are down payment for this work the same day and then demanded that the balance be paid in full prior to the work being completed. That check was also also cashed on the same day. Upon further review of this business on various sites on the internet, this business has a bad reputation of poor customer service. They also have a reputation of doing damage to property and ignoring the complaints. We the homeowner demand that this matter be rectified immediately.
Regards,
[redacted]
Please see the attached photos. the work area was no where near where the alleged damage took place. the break is on the other side of the wall near the grass and all our work was in the driveway. this has been explained to the owner yet he keeps trying to get...
something for nothing. It is sad that people try and get a contractor to do work etc that they did not damage. I demand this ridiculous complaint be removed from my account.
Complaint: [redacted]
I am rejecting this response because: The damage is done in the driveway where their work vehicles are entering and exiting. In addition to the work done to the Brix at the end of the driveway there are scratches along the pavement done by the trucks and in addition to that the concrete slab that they put over the area where they remove the oil tank is now sinking into the ground. We were advised when they were doing the work to remove the oil tank that they would wait 3 weeks to come and blacktop the area that was cut out. They were back within days to do the concrete work therefore there is sinking into the ground. The owner of this business has ignored all our calls and all of our emails. We are therefore taking this matter to legal counsel. The house is going to be closed on February 17th and the new owners will then enter the premises. This business went and cashed are down payment for this work the same day and then demanded that the balance be paid in full prior to the work being completed. That check was also also cashed on the same day. Upon further review of this business on various sites on the internet, this business has a bad reputation of poor customer service. They also have a reputation of doing damage to property and ignoring the complaints. We the homeowner demand that this matter be rectified immediately.
Regards,
[redacted]